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This is a hybrid support chat system that comprehensively covers all contact center operational specifications. It allows for direct chat support not only from the company's website but also from the LINE chat interface, which is expected to increase new customer acquisition and contact opportunities. 【Benefits of Implementation】 ■ Enables casual inquiries from customers who do not contact via phone or email ■ All customer feedback is text-based, making it easy to analyze ■ Facilitates the use of images and videos for guidance in response to detailed inquiries *We are currently offering materials with case studies. You can try it out using a free account! For more details, please contact us or download the PDF to learn more.
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basic information
A chat that users can easily use enables communication with new customers. Improving customer convenience inevitably makes the company feel closer to them. *We are currently offering materials with case studies. For more details, please contact us or download the PDF to view it.
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Download All Catalogs![Chat system to increase contact opportunities [*Materials with examples provided*]](https://image.www.ipros.com/public/catalog/image_generated/01/351/437211/20181024144026_IPROS4024081889783302841_1.jpg?w=120&h=170)
Company information
At AlphaCom, we aim not only to implement systems for our customers but also to ensure their satisfaction with the systems we provide, contributing to their business management while they continue to use our services. In recent years, we have actively promoted chat communication between customers and companies, as well as the use of internal chat, supporting not only better call center operations but also driving corporate "communication reform." We respond flexibly to changes in the times and environment, continuing to develop alongside our customers. We are here on the customer’s side. We aspire to be a company that can always be by our customers' side.