Safe and easy remote maintenance! Introduction of problem-solving examples.
We are a trading company specializing in control equipment, electrical materials, and system engineering. Here, we introduce a case study of a problem-solving proposal we made. We received a call from a customer stating that the machine we delivered has stopped and is displaying a "PLC error!" They want to check it immediately, but there is no time to go to the site... In such cases, we propose easy remote maintenance using "eWON COSY." We can confirm the connection between Ewon Cosy and the PLC online! 【Problem】 ■ Time taken from problem occurrence to resolution: 3 days ■ Visible incurred cost: Travel expenses 【Solution】 ■ Proposed eWON ■ Time taken from problem occurrence to resolution: 1 hour ■ Visible incurred cost: Purchase cost of one COSY unit *For more details, please refer to the PDF document or feel free to contact us.
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basic information
When introducing eWON: ■ Reduction in response time for user failures ■ Quick understanding of malfunction situations ■ Reduced workload for in-house engineers ■ Reduction in maintenance travel costs *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Company information
Oe Electric Co., Ltd. provides optimal products and solutions for your electrical equipment and automation processes. Without relying on specific manufacturers, we can offer total proposals with both control devices and electrical materials. We support the efficiency of your business by developing, designing, manufacturing, and constructing unique devices in a seamless process. We also introduce a cloud-based POS system for new businesses. Oe Electric, a multi-vendor company, solves the challenges on-site.
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