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  6. [Case Study] Teraoka Seiko Co., Ltd.

[Case Study] Teraoka Seiko Co., Ltd.

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last updated:May 24, 2017

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[SystemAnswerG2 Introduction] Eliminate the personalization of monitoring tools!

At Terakoya Seiko Co., Ltd., we were using multiple free tools divided by purpose for the management and operation of routers at approximately 140 locations both domestically and internationally. To address the daily complaints from users regarding delays, we built our own means to quickly isolate problems. While this approach incurred no costs, it required specific skills due to the complexities of the free tools, and we were unable to secure personnel who could view and operate the monitoring tools. As a result, almost one person was responsible for everything from analysis to maintenance of the monitoring tools. As our systems continue to grow, we determined that it was urgent to break away from the reliance on specific individuals for monitoring tools. Therefore, we began searching for a product that not only had additional functionalities beyond our current monitoring methods but was also easy to operate. [Case Study] ■ Purpose: Monitoring our own infrastructure ■ Scale/Target: 400 nodes Approximately 200 physical and virtual servers Approximately 200 routers and switches ■ Start Date: December 2010 - Adoption of "System Answer" October 2014 - Transition to "System Answer G2" *For more details, please refer to the PDF document or feel free to contact us.

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[Case Study] Teraoka Seiko Co., Ltd.

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  • Related Link - http://www.ibc21.co.jp/

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**[Introduction Effects]** - Flexibility of performance monitoring has significantly improved. - By utilizing command monitoring functions, it is possible to monitor Windows servers via WMI and display response difference values between various locations in a single graph, further reducing the time for condition judgment and troubleshooting during incidents. - The time zone feature allows personnel at overseas locations to receive performance data in local time, and both headquarters and overseas personnel can analyze the same data together, greatly reducing the number of inquiries and the time taken for troubleshooting. - The interface information of increasingly complex target hosts can be displayed in a list, eliminating the need to check documents or the management screens of actual devices, thus saving time and effort. *For more details, please refer to the PDF document or feel free to contact us.*

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【Purpose】 ■Monitoring of in-house infrastructure *For more details, please refer to the PDF document or feel free to contact us.

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[Case Study] Teraoka Seiko Co., Ltd.

[Case Study] Teraoka Seiko Co., Ltd.

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We, IBC, conduct performance analysis of network computing with the motto of visualizing network infrastructure, and we develop products and services with a focus on creating mechanisms that lead to preventive maintenance and capacity planning. Our product "SystemAnswer," developed in accordance with our product development policy tailored to customer needs, has already been utilized by many customers in various ICT environments, receiving positive feedback for its ability to easily obtain data for optimizing capital investment and preventive maintenance. Moving forward, IBC aims to grow as a company that fosters long-term relationships with everyone by providing product development, performance analysis services, and consulting in network computing that our customers appreciate.

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