[SystemAnswerG2 Introduction] Contributing to system maintenance management and facility enhancement forecasting.
Since 2010, Kōtsūshin Co., Ltd. has been developing a Centrex-type IP phone service business. Due to the characteristics of IP telephony, it is important to predict traffic based on the number of phones and the nature of the business, and to arrange appropriate equipment scale and line capacity. If this is done incorrectly, it can lead to a depletion of network resources, resulting in a decline in the quality of voice calls. As a countermeasure, we had been designing based on theoretical values that consider safety margins, but as we continue to provide services, we would like to implement the following two points: [Challenges] ■ Cost optimization through the application of appropriate equipment and lines based on actual measurement data ■ Prevention of troubles by understanding traffic trends and planning for equipment enhancements *For more details, please refer to the PDF document or feel free to contact us.
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**[Introduction Effects]** ■Usability - When the number of monitored devices increases or decreases, the operation to register them in the monitoring system is easy. - For information that needs to be focused on, the screen layout can be changed to allow for easy viewing through a bookmark function. ■Future Prediction Function via Trend Lines - It is possible to grasp the approximate increase or decrease trends in call traffic at the call center, which can be deemed effective for future predictions. ■Early Identification of Faulty Areas - It is now possible to differentiate between customer-caused cable insertions and removals, local HUB power outages, and disconnections to the upper network that are likely to occur at customer sites, allowing for resolution at the first response stage of the support center. ■Guidelines for Equipment Enhancement - Check whether the guaranteed bandwidth at each site is appropriate, and confirm before installation that there are no shortages when adding phones, increasing speed if necessary. - Increase the speed of customer lines that show a trend of increasing traffic according to the trend line. *For more details, please refer to the PDF document or feel free to contact us.*
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【Purpose】 ■System maintenance and management ■Forecasting equipment enhancements *For more details, please refer to the PDF document or feel free to contact us.
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Company information
We, IBC, conduct performance analysis of network computing with the motto of visualizing network infrastructure, and we develop products and services with a focus on creating mechanisms that lead to preventive maintenance and capacity planning. Our product "SystemAnswer," developed in accordance with our product development policy tailored to customer needs, has already been utilized by many customers in various ICT environments, receiving positive feedback for its ability to easily obtain data for optimizing capital investment and preventive maintenance. Moving forward, IBC aims to grow as a company that fosters long-term relationships with everyone by providing product development, performance analysis services, and consulting in network computing that our customers appreciate.