Total management of product improvement requests from item occurrence to completion report via the web. A system that enables better product enhancement.
By centrally managing and sharing complaint information such as "where the complaint occurred" and "who was responsible," complaint handlers can quickly search for similar cases, enabling prompt responses. Additionally, when a previously unrecorded complaint arises, registering that information anew allows for the accumulation of know-how, leading to improved customer service.
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basic information
【Features】 ○ Statistical classification function ○ Complaint management administrator screen ○ Customer display function ○ User terminal ● For more details, please contact us.
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Kitami Information Technology responds to a wide range of customer needs related to computers and IT with proven results and technical expertise. Our package software, which is feature-rich and low-cost, achieves problem-solving and efficiency in business operations. We provide website creation, online shop development, mobile web page creation, as well as website updating and management, all under our three reassuring concepts for website production. Application development using Mac and WebObjects is also available!
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