[White paper] Challenge to Connected Commerce

An integrated commerce platform for retailers that receive orders from numerous stores, online shops, and vendors.

"Manhattan Active Omni" is an integrated commerce platform developed using the advanced technology we have cultivated. There is no need to repeatedly conduct cycle tests to meet peak demand or to retest system performance. Light users to heavy users can freely purchase products across various channels, including online, mobile, and in-store. 【Features】 ■ Cloud-based, eliminating the need for server purchase and installation ■ Adopts a microservices architecture that combines multiple functions to execute a single process ■ Allows for omni-channel operations to be directed from headquarters, contact centers, and stores ■ Equipped with an automatic scaling feature to match peak demand *For more details, please refer to the materials. Feel free to contact us as well.

• Logistics and warehouse management systems

The customer's post-purchase experience is more important than ever!

Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right, which occurs after the purchase, is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.

• Inventory Management System
• Logistics and warehouse management systems

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

• Logistics and warehouse management systems

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

• Inventory Management System

Always flexible, always up-to-date.

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within the warehouse, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility akin to a smartphone app, employee work speed increases, and the management efficiency of managers and administrators improves. *For more details, please download the PDF or contact us.*

• Inventory Management System

PERI products are used at construction sites around the world. This time, we would like to introduce the construction work of the "Dunajec Road Bridge" spanning the Dunajec River in the town of Nowy Targ in southern Poland. The road bridge was planned to be constructed using a balanced cantilever method, dividing the cantilever beams starting from each pier into 10 segments. A particular concern was to strictly adhere to the concrete pouring cycle for each segment. To achieve this, a balanced cantilever carriage (VBC) equipped with a hydraulic advance system and an automatic formwork stripping function was adopted. By utilizing the VBC, it became possible to pour concrete for segments up to a maximum length of 5 meters in a single cycle, allowing for efficient and timely construction. PERI products: 1. TRIO Panel Formwork 2. VARIO GT24 Wall Formwork 3. PERI UP Flex Modular Scaffold 4. VST Heavy-Duty Shoring Tower PERI Japan Co., Ltd.

At a major purchasing specialty store located in Kanagawa Prefecture, we have introduced our commercial aroma diffuser rental service "MajestaFragrance," enhancing the store's atmosphere with fragrance. Installed models: MFmini (4,400 yen per month) × 2 units Adopted fragrance: Freesia Pear To ensure that customers visiting the store can relax during their appraisal and consultation time, we have implemented space branding with a "refined and approachable scent." The fragrance used is "Freesia Pear," which pleasantly spreads the freshness of fruity pear and the vibrant aroma of freesia. It warmly welcomes customers with a clean and high-quality scent. The "MFmini" introduced this time is a compact yet powerful diffuser known for its strong diffusion capabilities. It blends smartly into limited installation spaces such as reception counters and customer service areas, efficiently delivering fragrance. At Majesta Fragrance, we offer optimal diffuser models and fragrance suggestions tailored to the size of the store, type of business, and interior atmosphere. A "free trial installation" is also available before signing a contract.

Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily visible at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

We will be exhibiting at the "Osaka Industry Exhibition 2026" held at MyDome Osaka from October 14 (Wednesday) to 15 (Thursday), 2026. We will introduce our stress check, health management system, reservation and reception system, and interview system.

We have published the latest issue (Issue 94) of the ISO-related information magazine "Intertek News." Intertek News delivers information and various topics related to ISO audits, certifications, and verifications. The feature of this issue is titled "Understanding Standard Revisions," where we introduce key points of management system standard requirements that new personnel should first understand in preparation for standard revisions. Additionally, we have included customer case studies, contributions from auditors, and information on certifications and standards, as well as the latest topics, so please take a look.