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  3. マンハッタン・アソシエイツ
  4. Manhattan Associates evaluates leadership positions in the order management sector of the "FORRESTER WAVE."
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  • May 11, 2021
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May 11, 2021

Manhattan Associates evaluates leadership positions in the order management sector of the "FORRESTER WAVE."

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
To achieve consistent fulfillment, sales, and support, an OMS alone is not enough. Leadership is required. Leaders in omnichannel commerce solutions enable companies to sell, fulfill, and engage consumers wherever they are. Companies need to provide personalized delivery in the way consumers want, when they want, whether at home or in-store, today or tomorrow. For this, fulfillment strategies, sales, and support must be consistent. Manhattan is proud to be recognized as the only leader in "The Forrester Wave: Order Management Systems, Q2 2021." With the highest scores in inventory management, fulfillment, and pre-purchase customer experience, Manhattan is confident in its position at the top of omnichannel capabilities. Download the report (in English) to see why Forrester has named Manhattan Associates a power player in the OMS category.
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The Forrester Wave?_ Order Management Systems, Q2 2021.pdf[333630]

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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[Omni Implementation Case] Kendra Scott switches to store shipping method.

"Kendra Scott Inc." We will introduce examples of deliveries to 175 countries worldwide, starting with retail stores within the United States.

At Kendra Scott, stores were closed due to measures against the COVID-19 virus, and operations at the main logistics center were also minimized. To continue sales and utilize in-store inventory, Manhattan introduced the "shipping from store" feature in just a few days, and later allowed for in-store pickup as well. This new approach was successful, promoting not only sales performance during the pandemic but also charitable activities. [Case Study] ■Challenges - Stores were closed due to COVID-19 measures - Operations at the main logistics center were minimized ■Solutions - Introduced the "shipping from store" feature in just a few days - Later allowed for in-store pickup as well *For more details, please refer to the PDF document or feel free to contact us.

  • Sales Management System
  • Logistics and warehouse management systems

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オーダーの利益率と収益性を最大化.jpg

Maximize order profit margin and profitability.

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real time, minimizing the impact on the in-store shopping experience and store employees while maximizing order profit margins and profitability. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores as opposed to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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オーダー管理.jpg

Order management

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Related catalog(3)

Manhattan Active Omni - Integrating your commerce from every aspect.

Manhattan Active Omni - Integrating your commerce from every aspect.

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Order Management Case Study: PVH Corp. in the United States

Order Management Case Study: PVH Corp. in the United States

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[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

[Kendra Scott Case Study] Overcoming the Pandemic with Order Management and In-Store Fulfillment in Manhattan

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[Please introduce this to the management and general affairs department] Update on the introduction case of the attendance management system! We've moved away from manual input of attendance data! With biometric authentication for attendance management, we can now ensure transparency and accuracy.

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An article has been published regarding the case study of the attendance management system "KING OF TIME" implemented at Nichirei Industrial Co., Ltd. ~ In the case of Nichirei Industrial ~ The workload related to attendance management has decreased. With the transition from analog tasks to automated aggregation of working hours and granting of annual leave, we can now focus on our work with peace of mind. Particularly regarding the "punching method," we utilize fingerprint and facial recognition. By using biometric authentication, impersonation is not possible, and I believe the accuracy of attendance has significantly improved. Transparency has been ensured. 【Case Overview】 ■Challenges Before Implementation - Handwritten attendance sheets were used, resulting in input tasks to incorporate data into the payroll system. ■Key Points of Implementation - Systematization has reduced input tasks. Biometric authentication prevents impersonation. *For more details, please refer to the related links or feel free to contact us.

Oct 24, 2025

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Advantages and Disadvantages of Digitizing Contract Operations from Paper | paperlogic

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By digitizing contract operations, you can reduce many costs, including stamp duty and mailing expenses. ◆ Four Benefits of Electronic Contracts - Cost reduction for printing, stamp tax, mailing, and original document storage - Improved operational efficiency through system-based sending and stamping - Prevention of tampering with timestamps - Enhanced searchability of documents 【Many Benefits for the Other Party as Well!】 - Both parties can confirm that the document has not been tampered with - No worries about losing the original paper documents - Streamlined operations due to the absence of mailing and binding hassles - Quick contract conclusion through email or system confirmation ◆ Disadvantages of Electronic Contracts - Costs for service implementation and operation - Need for business partners to understand electronic transactions -----------------------------------------------------   Consult with paperlogic for electronic contract services! -----------------------------------------------------

Oct 23, 2025

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We have started handling it at Royal Home Center! (New product) PERI NS Cypress.

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Sales have started at Royal Home Center! 'PERI NS Cypress' is a high-quality film-faced plywood jointly developed by PERI Japan Co., Ltd. and Nisshin Co., Ltd. It uses a special film that is specifically designed for softwood, unlike anything available before. - JAS certification (acquired) - PEFC certification (scheduled for registration) - Rigidity tests conducted by a public third-party organization Additionally, internal tests by the PERI Group have confirmed a reuse count of 20 times. (Please ensure to apply release agent and perform surface scraping and cleaning to extend the reuse count.) ■ Structure: Base board: Domestic Hinoki (5 layers) Film: One side gray resin coating Edge treatment: Water-soluble release agent + gray paint ■ Available at the following stores: - Royal Home Center Chiba North - Royal Home Center Narashino Please feel free to check it out in-store!! *For more details about this product, please do not hesitate to contact us. PERI Japan Co., Ltd.

Oct 23, 2025

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The second round of the shareholder meeting campaign is currently underway!

【Deadline Approaching!】Shareholders Meeting Live Streaming Campaign

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"Many of you may feel that there is so much to do in preparation for the shareholders' meeting that you can't keep up..." DigiCon's "Showcase" will live stream the shareholders' meeting safely and securely, significantly reducing the operational burden. ◆ A must-see for companies with September fiscal year-end! ◆ Live streaming plan for shareholders' meetings after the financial results [from 250,000 yen] https://www.digi-c.co.jp/campaign_showcase_02.html We provide one-stop support from selecting the necessary equipment to stable streaming on the day. If your company has any of the following concerns, please leave it to DigiCon: "The shareholders' meeting is coming up soon, but nothing has been decided yet..." "What should I prepare first..." "I wonder if there is a streaming company that can take this on in this situation..." ◆ Campaign application period ◆: Until Friday, October 31, 2025 Companies planning shareholders' meetings or IR events after January next year are also welcome to consult with us. Contact email for inquiries: web-info@digi-c.jp

Oct 23, 2025

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We will sponsor NAGOYA DESIGN WEEK 2025.

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NAGOYA DESIGN WEEK 2025 is a "design cultural festival" aimed at discovering and enjoying good design that is part of everyday life for both adults and children throughout the city of Nagoya. 【Walon Participation Projects】 1. Collaborative project with the Matsumoto Katsu Laboratory (Matsuzakaya Nagoya Store) The Matsumoto Katsu Laboratory at Aichi Shukutoku University has planned and produced a Christmas tree using Walon sheet craft washi series and Walon PET sheets. The Christmas tree and ornaments, created by the students, are adorned with a soft light through washi, providing a delightful interior design that allows visitors to feel the season. Venue: Special venue on the 6th floor of the main building of Matsuzakaya Nagoya Store 2. Living Design Shop Rally (Digital Stamp Rally) This is an event where participants visit shops that offer designs enriching everyday life, such as interior design. - Dates: October 23, 2025 (Thursday) to November 29, 2025 (Saturday) (The stamp rally will continue beyond the design week event period) - Venue: Various stores of participating companies - How to participate in the stamp rally: https://nagoyadesignweek.com/shop/ (Starts from October 23)

Oct 23, 2025

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