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  4. The Importance of Inventory Management in Retail: Accuracy of Store Inventory
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  • Jan 13, 2020
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Jan 13, 2020

The Importance of Inventory Management in Retail: Accuracy of Store Inventory

マンハッタン・アソシエイツ マンハッタン・アソシエイツ
Omnichannel fulfillment is undoubtedly important for retailers, but as stores become an essential part of omnichannel fulfillment strategies, new risks also arise. The loss of sales opportunities is an obvious risk, but disappointing customers is also a significant risk. When a customer orders online and is promised that their order will be ready for pickup at a specific time, they naturally expect it to be ready. If it is not, they may feel dissatisfied and choose not to shop with you again. In today’s highly competitive environment, this can easily lead to lost business opportunities and a decline in brand reputation. According to a study by Forrester Research, poor customer service is estimated to result in a loss of sales opportunities amounting to \$62 billion annually in the United States.
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The Importance of Inventory Management in Retail: Accuracy of Store Inventory

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Store Fulfillment

Utilizing stores to maximize e-commerce sales.

The store fulfillment solution provides complete instructions and control from a single, responsive interface designed to run on any form factor and operating system. Whether in large stores with dedicated operations and customer service teams or in small stores where employees wear multiple hats, it offers easy-to-use mobile interfaces for reliable picking, packing, shipping from the store, and in-store pickups. Real-time access to in-store fulfillment information, activities, and processes enables efficient fulfillment while ensuring customer satisfaction. *For more details, please download the PDF or contact us.*

  • Inventory Management System

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Store inventory

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as a gateway for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps involved in in-store replenishment. Using mobile functionalities designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers for each shipment, case, carton, or item. With omnichannel commerce, the responsibilities of store employees have expanded beyond selling and providing services to customers, including accommodating options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

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Maximize order profit margin and profitability.

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real time, minimizing the impact on the in-store shopping experience and store employees while maximizing order profit margins and profitability. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores as opposed to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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オーダー管理.jpg

Order management

Manage orders collectively from various sales channels such as EC, online marketplaces, logistics centers (DC), stores, direct shippers, and agents.

Retailers can utilize order management throughout the entire lifecycle of customer orders, from credit fraud checks to payment processing and delivery of purchased items. In "order management," all systems are interconnected, including the creation of transactions with customers, interactions, documentation, and responses. It provides centralized access to all reliable information regarding orders. E-commerce personnel, customers, call center staff, shipping personnel, and store staff can grasp the status of transactions and overall inventory in real-time. By integrating and managing customer orders across all sales channels, brands, and regions within a single system, the omnichannel purchasing experience can be significantly improved. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Related catalog(3)

Order Streaming

Order Streaming

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How to build a customer-centered order system.

How to build a customer-centered order system.

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Manhattan Active Omni - Integrating your commerce from every aspect.

Manhattan Active Omni - Integrating your commerce from every aspect.

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[To the design office] Are you struggling to explain "safety" to the client using only drawings?

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Are you struggling to explain "safety" to the client using just drawings? • The risks in blind spots are difficult to convey to the client through drawings alone. • Safety measures often become a target for cost reduction, making it hard to communicate their necessity. • There is a concern that the client might say, "It's more dangerous than I thought," after completion. Risks that are clear to design professionals are not easily understood intuitively by clients who are outside the field. This document is not just a simple explanation of sensor functions; it is a guide to visually explain "why sensors are necessary in those locations." It can be used directly as explanatory material for clients. Here are three key points for utilizing this document: 1. Visualization of Risks Blind spots during departure and contact risks within the site are illustrated clearly. 2. Clarification of Selection Criteria A comparison table outlines the differences between complex sensor types such as infrared, ultrasonic, and loop coils. 3. Diagram of System Configuration It illustrates not just the sensors alone, but how they are combined with rotating lights and control panels, providing practical assistance for electrical equipment design. Please make use of this to prevent "rework after completion" and "accident risks."

May 08, 2026

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[Free Catalog Distribution] Measures for "Near Misses" in Nursing and Care Settings. Prevent tripping and disconnection with codes! Wireless Series Bed Exit Sensors Linked to Nurse Call Systems.

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  • CATALOG

In facilities operating nurse call systems, we have made bed exit sensors wireless, allowing them to notify in conjunction with the nurse call system. By simply connecting the mat sensor "Foldable Thin Matt-kun," the body movement call "Ugo-kun," and the wheelchair body movement call "Ayumi-chan" to the transmitter HB-RS, you can make the bed exit sensor wireless. The infrared sensor "Just Place Pole-kun" has the transmitter HB-RS built-in. This helps prevent accidents caused by falls, slips, or wandering, contributing to the efficiency of medical operations. 【Features】 ○ Wireless conversion by simply connecting existing sensors to the transmitter HB-WSK. ○ Bed exit sensors notify wirelessly in conjunction with the nurse call system. ○ Up to 5 transmitters can be registered with one receiver. ○ The communication distance between the transmitter and receiver is approximately 10 meters. ◎ For more details, please contact us or download the catalog.

May 08, 2026

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Hotron Group Case Page

[Case Study] Hotron pursues sensor technology and creates products that generate safe and comfortable living spaces. We would like to introduce Hotron products that support people's lives throughout the city.

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We will introduce the implementation results of the sensor technology developed by the Hotron Group, which has been cultivated over more than half a century, through customer case studies. In addition to automatic door sensors, we also offer a wide range of vehicle detection sensors and nursing/care sensors. We have many implementation examples available, so please take a look at the case study page.

May 07, 2026

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Full and Empty Management (Medium to Large Scale)

Parking lot occupancy management vehicle detection sensor | Hotron Co., Ltd.

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Full and empty management refers to the real-time display of parking availability and the management of efficient use of parking spaces. By utilizing Hotron's sensors, drivers can quickly discover available parking spaces, achieving efficient parking lot operations. ■ For large parking lots, the "floor management method" and "block management method," which focus on cost reduction, are recommended. Sensors are installed at regular intervals to count the number of vehicles passing through. This method offers the advantage of easy installation and low costs. 【Target Products】 - Vehicle Count Sensor CCS2 - Ultrasonic Sensor HM-UX2/UW2 ■ For smaller scale operations, the "space management method," which installs sensors in each parking space to display availability with high accuracy, is recommended. By ensuring accurate full and empty displays, it helps prevent unnecessary entry of new vehicles and enables safe parking lot operations. 【Target Products】 - Occupancy Detection Sensor HM-UX2/UW2 - Occupancy/Pass Detection Sensor HM-LC6 - Occupancy Detection Sensor HM-LC7/LC7-FLS - Occupancy/Pass Detection Sensor HM-S6 - Occupancy Detection Sensor HM-S8

May 07, 2026

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Breaking News

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Breaking News At an international ceremony held in New York and hosted by The Wall Street Journal (WSJ), our CEO, Shibata, has received the “Next Era Fintech Platform Award.” ▼ Read the announcement https://kortvaluta.com/news/wsj-nextera-fintechplatformaward/ More updates, including highlights from the event, will be shared soon.

May 05, 2026

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