[Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.

An integrated customer management system that can manage all web touchpoints, sales touchpoints, and support touchpoints... that is F-RevoCRM.

By linking marketing, sales support, support (inquiry management), sales management, and other information to each customer’s information, it is possible to achieve company-wide centralized management. 【Strengths of Thinking Lead × F-RevoCRM】 ■Problem Solving We are well-versed in corporate problem-solving methods and the utilization of F-RevoCRM, allowing us to work together on solutions tailored to business challenges across various industries. ■Cost Reduction There are no licensing fees, so there is no need to limit the number of users, enabling company-wide usage. ■Flexibility Customization can be accommodated to align with your company’s operations even after the system is launched, if necessary. ■Digitalization Support By utilizing the additional option of a customer portal (dedicated site for customers), it is possible to advance the digitalization of interactions with customers. *Please feel free to contact us for more details.

• Cost management and cost estimation software

Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really addressing them properly?' To help with this, we have prepared a simple checklist to easily identify the causes of customer attrition and how to improve it! - It takes too long to respond to customer inquiries - We receive similar complaints repeatedly - We don't know the whereabouts of employees who are out of the office - Customer information is managed in a disorganized manner within the company If any of these apply to you, please give it a try!

• CRM (Customer Relationship Management System)

Japan is one of the top 10 countries in the world with frequent earthquakes. The 2020 White Paper on Land, Infrastructure, Transport and Tourism has also reported an increase in the probability of major earthquakes occurring. Regarding the Nankai Trough earthquake, the probability of an earthquake with a magnitude of 8 to 9 occurring within the next 30 years is estimated to be 70 to 80%. At Hotron, we recommend the introduction of seismic devices for earthquake countermeasures in buildings and equipment. The seismic device 'HK-2' is a product that automatically performs various controls that have been pre-set when it detects strong shaking equivalent to a seismic intensity of 5 lower or higher. For example, it can automatically execute actions such as: "Open automatic doors and gates to secure evacuation routes and access for emergency vehicles" "Transmit signals to the control room and stop facility equipment" "Unlock the keys to locked lockers" "Automatically play voice guidance" For more details, please download the materials or contact us.

Do you have any concerns or requests regarding wired bed exit sensors? × Tangling or tripping over wired cables × Cable disconnection or damage × Worrying about forgetting to turn the switch back on after temporarily stopping the sensor. × Wanting to be notified of bed exits even from a location far from the nurse call outlet. Such concerns can be resolved simply by connecting our wireless nurse call linked set to the sensor! Our wireless nurse call linked set allows you to connect bed exit sensors like "Ugo-kun," "Foldable Thin Matta-kun," "Ayumi-chan," and "Just Place Pole-kun" to transmitters and receivers, reducing wiring around the bed area, alleviating concerns about tripping or falling due to cables, and contributing to a tidier work environment. Furthermore, it enables the use of bed exit sensors even from locations far from the nurse call outlet, allowing for more flexible equipment placement.

Based on practical experience in support companies and business companies, SBS Marketing Co., Ltd. provides consulting services related to marketing, sales promotion, and customer acquisition primarily in the BtoB (business-to-business) sector. On June 4, 2026, we published a page titled "Do We Set 'Forecasts' Too Optimistically Compared to Reality? The 'Planning Fallacy'." The 'Planning Fallacy' refers to the psychological phenomenon of underestimating the time, costs, and risks involved in carrying out tasks while overestimating the benefits. The page explains examples of its occurrence, the factors that lead to it, and methods to overcome it. (Page Overview: Excerpts) ■ What is the 'Planning Fallacy'? ■ Examples of the 'Planning Fallacy' ■ Why does the 'Planning Fallacy' occur? ■ How to overcome the 'Planning Fallacy'? (DL content only) ▼ For more details, please visit this page. https://sbsmarketing.co.jp/blog/planning-fallacy-2026-06/

Kort Valuta has released a workplace initiative model that leverages points exchangeable for electronic money to support the adoption of safety and wellness habits. Examples include: ・Hydration reporting ・Viewing heatstroke prevention content ・Pre-shift condition checks ・Voice-based condition checks By linking these activities to incentive points, organizations can encourage voluntary participation while supporting workplace safety and employee well-being. The model is designed not only for frontline environments such as: ・Logistics ・Construction ・Manufacturing but also for office-based health and well-being programs. Safety posters and reminders alone are often not enough to drive lasting behavioral change. We hope this initiative provides a practical example for organizations seeking new approaches to workplace safety and employee engagement. Read the full press release: https://prtimes.jp/main/html/rd/p/000000118.000076589.html #HeatstrokePrevention #WorkplaceSafety #EmployeeWellbeing #HealthManagement #OccupationalHealth #HR #Logistics #Construction #Manufacturing #TwooCa

Our company will be presenting at the "On-Site Made Easy! Latest Technology Seminar Vol. 20" (organized by Shinken Shimbunsha)! Kinos Logic will be speaking in Session 3 (15:50 - 17:00). We will provide a clear explanation of the tool "Seigou Navi," which can streamline the review of civil engineering drawings on a PC, using real-life examples. ■ Event Overview Date and Time: June 30, 2026 (Friday) 13:00 - 17:00 *Entry starts at 12:30 Format: Zoom (online broadcast) Capacity: 300 participants for the Zoom live broadcast Participation Fee: Free (Note: Additional fees for continuing education unit application services, etc.) Application Deadline: June 26 (Friday) 17:00 Organizer: Shinken Shimbunsha