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  1. Home
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  3. シンキングリード 東京本社、大分オフィス
  4. [Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.
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  • Jan 14, 2026
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Jan 14, 2026

[Case Study] A long-established software vendor with 56 years of history, F-RevoCRM achieves stable operation for 10 years.

シンキングリード シンキングリード 東京本社、大分オフィス
~Breaking away from managing over 10,000 lines in Excel, optimizing customer management by leveraging the flexibility of OSS~ We have published an interview article with companies that have implemented F-RevoCRM. This time, we are introducing the long-term operational achievements of a company that has been in business for over half a century. ◆ For details of the interview, click here https://f-revocrm.jp/2026/01/interview_nichicom/ ◆ About the implementing company Nichicom Co., Ltd. is a long-established software vendor celebrating its 56th anniversary, specializing in the planning and development of systems for "health," "welfare," and "nursing care." They were managing a vast amount of customer information in Excel for a photo sales and administrative support service for kindergartens and nurseries operated by their group company. However, they faced difficulties as the data exceeded 10,000 lines, causing the system to slow down and making management challenging. ◆ A must-see for companies facing these challenges - Feeling the limitations of customer management in Excel - Wanting to customize according to their own requirements - Looking to operate securely in an on-premises environment - Searching for a CRM that can be used stably in the long term
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Break free from over 10,000 lines of Excel. Centralize sales and support management with the flexibility of F-RevoCRM | F-RevoCRM - Open Source Customer Management System
"Breaking away from managing over 10,000 lines of Excel, optimizing customer management by leveraging the flexibility of OSS." A system development company in the health, welfare, and nursing care sector has introduced F-RevoCRM to solve customer management challenges. We will introduce a case study that demonstrates stable operations over the long term by utilizing the unique flexibility of OSS.

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Responding to the diversification of customer touchpoints! Open source "F-RevoCRM"

An integrated customer management system that can manage all web touchpoints, sales touchpoints, and support touchpoints... that is F-RevoCRM.

By linking marketing, sales support, support (inquiry management), sales management, and other information to each customer’s information, it is possible to achieve company-wide centralized management. 【Strengths of Thinking Lead × F-RevoCRM】 ■Problem Solving We are well-versed in corporate problem-solving methods and the utilization of F-RevoCRM, allowing us to work together on solutions tailored to business challenges across various industries. ■Cost Reduction There are no licensing fees, so there is no need to limit the number of users, enabling company-wide usage. ■Flexibility Customization can be accommodated to align with your company’s operations even after the system is launched, if necessary. ■Digitalization Support By utilizing the additional option of a customer portal (dedicated site for customers), it is possible to advance the digitalization of interactions with customers. *Please feel free to contact us for more details.

  • Cost management and cost estimation software

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Customer attrition, is your company okay?

Check your company's customer satisfaction and issues with the customer satisfaction checklist!

Have you ever wondered, 'Customer complaints are increasing, but are we really addressing them properly?' To help with this, we have prepared a simple checklist to easily identify the causes of customer attrition and how to improve it! - It takes too long to respond to customer inquiries - We receive similar complaints repeatedly - We don't know the whereabouts of employees who are out of the office - Customer information is managed in a disorganized manner within the company If any of these apply to you, please give it a try!

  • CRM (Customer Relationship Management System)

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Related catalog(3)

F-RevoCRM Introduction Materials

F-RevoCRM Introduction Materials

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F-RevoCRM Industry-Specific Case Study Collection

F-RevoCRM Industry-Specific Case Study Collection

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F-RevoCRM Guidebook

F-RevoCRM Guidebook

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シンキングリード
Information and Communications
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シンキングリード 東京本社、大分オフィス
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HK-2

Recommended for earthquake measures for automatic doors and equipment! Seismic device HK-2.

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Japan is one of the top 10 countries in the world with frequent earthquakes. The 2020 White Paper on Land, Infrastructure, Transport and Tourism has also reported an increase in the probability of major earthquakes occurring. Regarding the Nankai Trough earthquake, the probability of an earthquake with a magnitude of 8 to 9 occurring within the next 30 years is estimated to be 70 to 80%. At Hotron, we recommend the introduction of seismic devices for earthquake countermeasures in buildings and equipment. The seismic device 'HK-2' is a product that automatically performs various controls that have been pre-set when it detects strong shaking equivalent to a seismic intensity of 5 lower or higher. For example, it can automatically execute actions such as: "Open automatic doors and gates to secure evacuation routes and access for emergency vehicles" "Transmit signals to the control room and stop facility equipment" "Unlock the keys to locked lockers" "Automatically play voice guidance" For more details, please download the materials or contact us.

Jun 05, 2026

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Solve your problems with wired bed exit sensors by connecting a wireless set linked to the nurse call system!

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Do you have any concerns or requests regarding wired bed exit sensors? × Tangling or tripping over wired cables × Cable disconnection or damage × Worrying about forgetting to turn the switch back on after temporarily stopping the sensor. × Wanting to be notified of bed exits even from a location far from the nurse call outlet. Such concerns can be resolved simply by connecting our wireless nurse call linked set to the sensor! Our wireless nurse call linked set allows you to connect bed exit sensors like "Ugo-kun," "Foldable Thin Matta-kun," "Ayumi-chan," and "Just Place Pole-kun" to transmitters and receivers, reducing wiring around the bed area, alleviating concerns about tripping or falling due to cables, and contributing to a tidier work environment. Furthermore, it enables the use of bed exit sensors even from locations far from the nurse call outlet, allowing for more flexible equipment placement.

Jun 05, 2026

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As heatwave risks continue to rise and workplace heatstroke prevention requirements become increasingly important, how can organizations encourage employees to maintain safe behaviors consistently?

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Kort Valuta has released a workplace initiative model that leverages points exchangeable for electronic money to support the adoption of safety and wellness habits. Examples include: ・Hydration reporting ・Viewing heatstroke prevention content ・Pre-shift condition checks ・Voice-based condition checks By linking these activities to incentive points, organizations can encourage voluntary participation while supporting workplace safety and employee well-being. The model is designed not only for frontline environments such as: ・Logistics ・Construction ・Manufacturing but also for office-based health and well-being programs. Safety posters and reminders alone are often not enough to drive lasting behavioral change. We hope this initiative provides a practical example for organizations seeking new approaches to workplace safety and employee engagement. Read the full press release: https://prtimes.jp/main/html/rd/p/000000118.000076589.html #HeatstrokePrevention #WorkplaceSafety #EmployeeWellbeing #HealthManagement #OccupationalHealth #HR #Logistics #Construction #Manufacturing #TwooCa

Jun 05, 2026

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[Video Manual Guide] We will explain in an easy-to-understand video how to connect the wireless set that links the bed exit sensor and nurse call system!

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Hotron, which manufactures and sells sensors, provides bed exit sensors for hospitals, nursing, and care facilities. Hotron offers easy-to-understand video guidance on how to use bed exit sensors wirelessly and how to set up device connections! ▼ Video Manual (YouTube) https://www.youtube.com/playlist?list=PLNVA4mTrZDqtJa6MfFRZQxwtfCSnAfxVy 【Bed Exit Sensors】 ○ Non-contact infrared sensor, simply place it - Pole-kun HB-H1 ○ Mat sensor, foldable thin mat - Mat-kun HB-UST ○ Body movement call - Ugo-kun HB-TV3 ○ Body movement call for wheelchairs - Ayumi-chan HB-WTV3 【Options】 ○ Nurse call linked wireless set - Wireless set (transmitter/receiver) HB-RS/HB-RJ ◎ For more information about the products, please contact us or download the catalog.

Jun 04, 2026

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When the sensor detects the car, the rotating light will turn on.

Ideal for entrances and exits of parking lots and stores! Alerts pedestrians of vehicle departures with the light from the rotating lamp! Here is a proposal for a departure warning sensor! Free catalog giveaway.

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[To the owners of parking lots and parking lot construction companies] "I'm worried about not colliding with pedestrians when exiting the parking lot..." Among vehicle entrances to parking lots, stores, residences, and factories, particularly at entrances facing sidewalks or roadways, there is a risk of dangerous incidents such as collisions with pedestrians or between vehicles. To alleviate such concerns, Hotron proposes a [Vehicle Exit Warning Sensor] that detects vehicle departures using various sensors and alerts the surrounding area with LED lights and buzzers. The system consists of a simple configuration of "sensor" + "controller" + "switching power supply (24V)" + "LED rotating light." *Please note that a separate control panel is required to include the controller and switching power supply (24V) when using the exit warning system. *We kindly ask customers to arrange for the switching power supply (24V), LED rotating light, control panel, circuit breakers, etc. Since it can be retrofitted, it can also be used for existing parking lot entrances. We hope this will contribute to safer vehicle passage for everyone. ◎ For more details, please contact us or download the catalog.

Jun 04, 2026

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