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  3. オーディーエス 本社
  4. Exhibiting the CRM system "Kaizen Call," specialized in technical support, at the "Call Center/CRM Demo & Conference 2025 in Tokyo" @ Ikebukuro Sunshine City Cultural Center.
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  • Oct 29, 2025
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Oct 29, 2025

Exhibiting the CRM system "Kaizen Call," specialized in technical support, at the "Call Center/CRM Demo & Conference 2025 in Tokyo" @ Ikebukuro Sunshine City Cultural Center.

オーディーエス オーディーエス 本社
We will be exhibiting our in-house developed CRM (Customer Management) system "Kaizen Call," specialized for technical support, at the "Call Center/CRM Demo & Conference 2025 in Tokyo," which will be held at Ikebukuro Sunshine City from November 13 (Thursday) to November 14 (Friday), 2025. In conjunction with the exhibition, we will also launch the "Kaizen Call 2nd Anniversary Campaign" to celebrate the second anniversary of Kaizen Call. This campaign offers one month of free initial costs and system usage fees for contracts signed between November 13, 2025 (Thursday) and March 31, 2026 (Tuesday). *For details, please refer to the campaign overview. ■ Exhibition Overview Exhibition: Call Center/CRM Demo & Conference 2025 in Tokyo (26th Edition) Dates: November 13 (Thursday) to November 14 (Friday), 2025, 10:00 AM to 5:30 PM Venue: Sunshine City Cultural Center Building (170-0013, 3-1-1 Higashi-Ikebukuro, Toshima-ku, Tokyo) Booth: 4B-13 (4th Floor, Hall B)
Date and time Thursday, Nov 13, 2025 ~ Friday, Nov 14, 2025
10:00 AM ~ 05:30 PM
Capital Sunshine City Cultural Center Building 4F B Hall (〒170-0013 3-1-1 Higashi-Ikebukuro, Toshima-ku, Tokyo)
Entry fee Free
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カイゼンコール.jpg

CRM system for call centers "Kaizen Call"

A new CRM system focused on improving after-sales support quality to enhance corporate value and brand image.

Kaizen Call is a CRM system equipped with a simple and user-friendly UI developed by leveraging the know-how that our company has cultivated over many years. By improving the usability for operators, it achieves operational efficiency and contributes to enhancing response quality and customer satisfaction through accurate responses. It enables advanced analysis and report extraction using OpenSearch, which helps utilize accumulated data for product quality improvement and brand enhancement. In addition to providing the system, Kaizen Call offers the "Kaizen Call Solution Package," which comes bundled with a cloud PBX, and the "Kaizen Call Omakase Package," a complete outsourcing package for companies considering call center outsourcing. For companies considering operating their own support center or those looking to outsource to our support center using Kaizen Call, we propose a system that improves and enhances the quality of after-support.

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"Kaizen Call," a CRM system for call centers.

"Kaizen Call," a CRM system for call centers.

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Announcement of the rebroadcast of the "Microsoft Copilot Practical Seminar for Manufacturing Industry Executives and Managers."

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This is a notice for the rebroadcast of the co-hosted seminar with Live Consulting Co., Ltd. held on September 11 and 15, 2026. "The New AI Tools Are No Longer Needed" This seminar allows participants to experience Microsoft Copilot, which can be used directly within familiar Word, Excel, and Teams, through a demonstration of actual operating screens. The answers are already within your existing Microsoft 365. You can use AI directly in Word, Excel, and Teams without the need for additional tool selection, all within the security framework of M365. We will explain the basics to practical applications of Copilot in 90 minutes, aimed at executives and managers in the manufacturing industry. We sincerely look forward to your participation. 【Recommended for】 - Executives and managers in the manufacturing industry who have not yet mastered generative AI/Copilot - Those considering AI implementation but are stalled due to tool selection, security, or promotion systems - Those who prefer to see "actual screens" rather than just "reading" before making a decision - Those who are concerned about security and cannot use ChatGPT in their company

Oct 09, 2026

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We will be exhibiting at "CEATEC 2026" from October 13 to 16 | Awarded the "Innovation Award" at CEATEC AWARD 2026 (iCrystal)

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We will be exhibiting at "CEATEC 2026," which will be held at Makuhari Messe from October 13 to 16. We provide information technology and process informatics (PI) that optimize "how to create" using physical simulations, AI, and machine learning in process development. We look forward to your visit to our booth. 【Seminar Information】 "Process Informatics for Exploring Optimal Manufacturing Conditions" Date and Time: October 16, 2026 (Friday) 12:45 - 13:00 Venue: Makuhari Messe Exhibition Hall 4 P Stage Speaker: CEO Takaishi Please check the link below for details on our exhibition.

Oct 08, 2026

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Is the weather information easy to use on-site? Introducing the new feature, Field View.

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In recent years, weather risks that affect construction sites, such as localized heavy rain, strong winds, and extreme heat, have been increasing. In response to this situation, more companies are implementing weather information services at the company or branch level to manage weather risks across multiple sites collectively. On the other hand, is there a challenge where "the company checks weather information, but it is not used much on-site"? To implement weather measures across the entire company, it is important not only for managers to easily grasp multiple sites but also for the personnel working on-site to be able to easily check the information necessary for their specific site. We are releasing a new feature called "Field View." For more details, please visit our website.

Oct 08, 2026

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Is the weather information easy to use on-site? Introduction of the new feature, Field View.

  • NEW
  • SEMINAR_EVENT

In recent years, weather risks such as localized heavy rain, strong winds, and extreme heat that affect construction sites have been increasing. In response to this situation, more companies are adopting weather information services at the company or branch level to manage weather risks across multiple sites collectively. On the other hand, is there a challenge where "the company checks weather information, but it is not used much on-site"? To implement weather measures across the entire company, it is important not only for managers to easily grasp multiple sites but also for the personnel working on-site to be able to easily check the information necessary for their specific site. We are releasing a new feature called "Field View." For more details, please visit our website.

Oct 08, 2026

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Is the weather information easy to use on-site? Introduction of the new feature, Field View.

  • NEW
  • SEMINAR_EVENT

In recent years, weather risks such as localized heavy rain, strong winds, and extreme heat that affect construction sites have been increasing. In response to this situation, more companies are introducing weather information services at the company or branch level to collectively manage weather risks across multiple sites. On the other hand, is there a challenge where "the company checks weather information, but it is not used much on-site"? To implement weather measures across the entire company, it is important not only for managers to easily grasp multiple sites but also for the personnel actually working on-site to be able to easily check the information necessary for their specific site. We are releasing a new feature called "Field View." For more details, please visit our website.

Oct 08, 2026

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