We received the '2023 Frost & Sullivan Japan Market Workforce Management Solution Competitive Strategy Leadership Award.'

Realizing a more accessible call center! Supporting management tasks by improving the accuracy of call volume predictions!

The evolving "Sweet Series" is a domestically produced AI resource management software specialized for call centers. It enables higher-level adjustments and management compared to general WFM. With nearly 20 years of experience in shaping the requests of numerous customers, it enhances employee satisfaction (ES) and reduces turnover rates, revitalizing call centers with its rich features. It supports new working styles such as remote work and staggered hours through groupware and time card functions. The unique PPM engine utilizing AI achieves maximum operational efficiency in center management while harmonizing compliance with laws, employment conditions, fairness, and cost reduction, along with employee satisfaction (ES), customer satisfaction (CS), and management satisfaction (MS). It responds to diverse needs with high adaptability through solutions tailored to more efficient and high-level performance and the evolution of operational sites. 【Features】 ■ Considers Japanese employment conditions and individual center situations ■ Visually analyzes operational status and management information ■ Continuous measurement is possible through KPIs ■ Supports early detection and resolution (accelerating management) ■ Promotes efficiency as the foundational system of the center ■ No need for dedicated shift creation personnel (AI enables creation with the push of a button!)

• Other Software
• Project management tools

Strongly support the decision-making of managers and supervisors with real-time situation understanding and response measures!

"Sweet Q" is a solution that enables dynamic management by grasping various statistical information of the "Sweet Series" in real-time and implementing necessary measures. It shortens the processes of understanding the current situation, making judgments, and issuing instructions, which have previously taken time, and strongly supports the decision-making of managers and supervisors. It achieves speedy, efficient, and strategic center operations. 【Features】 ■ Call status by queue ■ Call status by campaign ■ Favorites ■ Status monitoring ■ Call status by skill, etc. *For more details, please download the PDF or feel free to contact us.

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• Project management tools

Real-time monitoring of call status and seat allocation linked to schedules is possible!

"Sweet Seat Manager" is a web system that enables real-time seat monitoring for communicators by floor. Integration with "Genesys Cloud" is also possible. It monitors incoming call status at intervals of 3 to 10 seconds. You can set thresholds by status and by business type, and seats that exceed the threshold will flash or light up to alert attention. Additionally, with HTML5 support, the features of this product can be realized on tablet devices. It allows for status management of communicators according to the seat layout and enables real-time monitoring. 【Features】 ■ Easily replicate actual seat arrangements in software ■ Allocate seats according to specific conditions ■ Evaluate and record call content in real time ■ Visually display allocation status by day and hour *For more details, please download the PDF or feel free to contact us.

• Other Software
• Project management tools

Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily visible at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

Recently, Intertek Certification AB, the Swedish subsidiary of Intertek, has been accredited by the Swedish national accreditation body Swedac as a verification body for the EU Carbon Border Adjustment Mechanism (CBAM). According to Swedac's announcement, this is the first CBAM accreditation for a verification body in Sweden. This accreditation covers six sectors: cement, steel, aluminum, fertilizers, hydrogen, and electricity, and Intertek Certification AB will provide third-party verification services for embedded emissions associated with the manufacturing of CBAM-covered products based on the scope of accreditation. CBAM is a system that reflects the carbon price on greenhouse gas emissions associated with the manufacturing of certain products imported into the EU, requiring targeted companies to properly calculate and report their greenhouse gas emissions data and comply with third-party verification. Intertek Certification Co., Ltd. supports CBAM compliance in collaboration with accredited entities and global expert teams as the contact point in Japan. If you have any inquiries regarding third-party verification or related services, please feel free to contact us.

We have introduced Majesta Fragrance to a large host club located in Kabukicho, enhancing the atmosphere with scent throughout the establishment. We support the creation of a welcoming space for customers by providing fragrances that match the luxurious ambiance of the interior. **Benefits of Incorporating Scent in Host Clubs** Creating a Memorable Space Scent is deeply connected to human memory and emotions. By incorporating fragrances that align with the store's atmosphere, we can create an impressive environment that makes customers feel, "I want to come back to this space." Enhancing Luxury and Brand Image From the entrance to the floor, the entire establishment is enhanced with high-quality scents. By paying attention to fragrance as well as interior design and lighting, we highlight the glamour and luxury unique to host clubs. Majesta Fragrance has a proven track record of being implemented in various nightlife businesses, including host clubs, cabarets, lounges, clubs, bars, and girls' bars. Please feel free to consult us, starting with a free trial installation.

On October 23, 2026, Brent crude oil futures closed at \$116.72 per barrel. Considering the situation in the Middle East and transportation risks, we introduce points for reviewing the procurement and costs of cleaning agents in our HP article. It is important to check not only the purchase price of thinners and parts cleaners but also the usage amount, working hours, and waste liquid disposal costs. The article provides guidance on how to evaluate the water-based cleaning agent SEA’S7 as an alternative candidate, as well as the application page for tool and jig cleaning. You can consider switching from processes that can be changed by comparing the impact on materials, cleaning quality, rinsing and drying, and compatibility with subsequent processes. The effectiveness and cost vary depending on usage conditions. Please feel free to consult us about comparative testing. For more details, click here (read the HP article) https://www.7seven7.jp/news/oilreplacement-261025/

Based on practical experience in support companies and business companies, SBS Marketing Co., Ltd. provides consulting services related to marketing, sales promotion, and customer acquisition primarily in the BtoB (business-to-business) sector. On October 22, 2026 (Thursday), they published a page titled "Does Consumption Behavior Change Due to Influence from Others!? 'Demonstration Effect'." The 'Demonstration Effect' refers to how one's consumption behavior can change due to the influence of others' consumption behavior. The page explains the mechanisms behind this phenomenon, its differences from similar concepts, examples of its application, and precautions to take when utilizing it. (Page Overview: Excerpts) ■ What is the 'Demonstration Effect'? ■ Mechanisms behind the occurrence of the 'Demonstration Effect' ■ Differences between the 'Demonstration Effect' and similar concepts ■ Examples of utilizing the 'Demonstration Effect' ■ Precautions when utilizing the 'Demonstration Effect' (DL content only) ▼ For more details, please visit this page. https://sbsmarketing.co.jp/blog/demonstration-effect-2026-10/