We received the '2023 Frost & Sullivan Japan Market Workforce Management Solution Competitive Strategy Leadership Award.'

Realizing a more accessible call center! Supporting management tasks by improving the accuracy of call volume predictions!

The evolving "Sweet Series" is a domestically produced AI resource management software specialized for call centers. It enables higher-level adjustments and management compared to general WFM. With nearly 20 years of experience in shaping the requests of numerous customers, it enhances employee satisfaction (ES) and reduces turnover rates, revitalizing call centers with its rich features. It supports new working styles such as remote work and staggered hours through groupware and time card functions. The unique PPM engine utilizing AI achieves maximum operational efficiency in center management while harmonizing compliance with laws, employment conditions, fairness, and cost reduction, along with employee satisfaction (ES), customer satisfaction (CS), and management satisfaction (MS). It responds to diverse needs with high adaptability through solutions tailored to more efficient and high-level performance and the evolution of operational sites. 【Features】 ■ Considers Japanese employment conditions and individual center situations ■ Visually analyzes operational status and management information ■ Continuous measurement is possible through KPIs ■ Supports early detection and resolution (accelerating management) ■ Promotes efficiency as the foundational system of the center ■ No need for dedicated shift creation personnel (AI enables creation with the push of a button!)

• Other Software
• Project management tools

Strongly support the decision-making of managers and supervisors with real-time situation understanding and response measures!

"Sweet Q" is a solution that enables dynamic management by grasping various statistical information of the "Sweet Series" in real-time and implementing necessary measures. It shortens the processes of understanding the current situation, making judgments, and issuing instructions, which have previously taken time, and strongly supports the decision-making of managers and supervisors. It achieves speedy, efficient, and strategic center operations. 【Features】 ■ Call status by queue ■ Call status by campaign ■ Favorites ■ Status monitoring ■ Call status by skill, etc. *For more details, please download the PDF or feel free to contact us.

• Other Software
• Project management tools

Real-time monitoring of call status and seat allocation linked to schedules is possible!

"Sweet Seat Manager" is a web system that enables real-time seat monitoring for communicators by floor. Integration with "Genesys Cloud" is also possible. It monitors incoming call status at intervals of 3 to 10 seconds. You can set thresholds by status and by business type, and seats that exceed the threshold will flash or light up to alert attention. Additionally, with HTML5 support, the features of this product can be realized on tablet devices. It allows for status management of communicators according to the seat layout and enables real-time monitoring. 【Features】 ■ Easily replicate actual seat arrangements in software ■ Allocate seats according to specific conditions ■ Evaluate and record call content in real time ■ Visually display allocation status by day and hour *For more details, please download the PDF or feel free to contact us.

• Other Software
• Project management tools

Hotron Inc. has launched its new product, the "Vehicle Count Sensor CCS3"! This product is a ceiling-mounted sensor that combines infrared and radar technology. It reliably detects vehicles in both directions with a single unit, accommodating traffic during congestion and vehicle passing, thus achieving efficient occupancy management in large parking lots. Additionally, it can be utilized for exit warning purposes in addition to vehicle counting, contributing to the safe and smooth operation of parking facilities. 'Features' - Improved detection performance against changes in road surface during rainy weather by using both infrared and radar. - Equipped with IP67 waterproof and dustproof performance, making it effective even in salt damage areas. - Various settings can be configured from a dedicated app (for Android devices), with current settings easily visible at a glance. - The base dimensions are the same as the previous model "CCS2," allowing for smooth replacement of existing equipment. *For more details, please refer to the product information, catalog download, or contact us.*

On August 28, 2026 (Friday), I participated in the "AMD Embedded Computing Summit Tokyo 2026" and showcased a "Gesture Demo" as a partner of AMD. The demonstration introduced a configuration that combines gesture recognition using OpenCV, status reporting with LLM, and one-axis motor control using INtime 7.2 and RSI-ECAT, enabling collaboration between AI, image processing, and real-time control on a single PC. We presented a next-generation PC-based industrial control system that integrates AI, image processing, and real-time control on one PC. <Overview of Demo Participation> https://www.mnc.co.jp/INtime/AMDxINtime/AMDEcsTokyoResults.html <Actual Demo Video> https://youtu.be/JmZke75_y0s <AMD CPU + INtime RTOS Introduction Page> https://www.mnc.co.jp/INtime/AMDxINtime/amdxintime.html #PC #RealTimeOS #IndustrialPC #AI

This time, I would like to talk a little about current measurement in the switching evaluation of power semiconductors (including power devices and power modules).

From measurement instruments to point cloud processing and analysis software, the latest solutions come together! We propose numerous cutting-edge technologies and products that solve on-site challenges in a one-stop manner. It's not just about seeing; it's about experiencing, consulting, and bringing it back to the field. At the venue, we will showcase the latest measurement instruments and solutions, including 3D laser scanners, handheld 3D scanners, LiDAR drones, and 3DGS (Gaussian Splatting). Additionally, we will announce surprise new products!

We have updated the article on the website of the semi-custom system construction "Select Beam." When planning factories, logistics warehouses, and stores, "system construction" has become an effective means of achieving cost reduction and shortening construction periods. The rationality of system construction through thorough standardization is very high, and it is adopted in many projects. However, due to the differing characteristics of each manufacturer, many business owners find themselves wondering, "Which manufacturer is suitable for our plans?" and "Is it really optimal compared to conventional methods?" In this article, we will compare and introduce the basic knowledge of the advantages and disadvantages of system construction, as well as recommend manufacturers by purpose in a ranking format. ■ Semi-Custom System Construction "Select Beam" This is a unique method by Sakura Structure, and it is a "third option" that is less expensive than system construction. It is the most suitable method for low-rise long-span buildings such as stores, warehouses, factories, and logistics facilities, as well as high-rise buildings like hotels.