On this page, we will introduce the forefront of DX in various industries as "Industry-Specific DX Frontlines," along with examples.
Series, the second installment focuses on the food and beverage industry!
This time, we present a case study of a customer who faced labor shortages due to business expansion, struggling with "recruitment" and "RPA."
A ramen shop that experienced a decline in sales during the COVID-19 pandemic responded by strengthening its online sales business.
However, labor shortages became a challenge, leading them to implement RPA instead of focusing on new hires.
This allowed them to reduce recruitment and training costs and achieve automation of their operations.
Specifically, they automated tasks such as extracting order data, creating CSV data, and registering shipping instructions, which helped reduce errors.
As a result, mistakes were eliminated, and staff were able to concentrate on other tasks.
Companies that felt the need to utilize RPA and IT tools to adapt to the rapidly changing business environment managed to achieve environmental adaptation and business strengthening with limited personnel.
We hope that small and medium-sized enterprises struggling with recruitment will consider implementing RPA.
For more details, please read the related link.

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