デル・テクノロジーズ株式会社／Dell Technologies List of Products and Services

**Customer Challenges** As a result of procuring PCs with various specifications from different manufacturers, the management burden increased, and limitations began to emerge. There was a demand for solutions that would not only gradually unify the manufacturers but also reduce the burden of kitting and visualize the health status of the hardware, enabling proactive responses to issues. **Implementation Effects** - Unified PC procurement by standardizing on Dell Technologies to improve efficiency. - Significantly reduced the burden of kitting by utilizing Windows Autopilot in advance coordination with Dell Technologies for device information. - Enabled proactive PC management in preparation for failures with TechDirect and SupportAssist for Business PCs. - High convenience with seamless support requests from the TechDirect interface, leading to faster issue resolution. - Adopted USB Type-C compatible monitors for efficient work with a single cable. If you are interested in the details, please download the case PDF. ↓↓

**Customer Challenges** Engineers involved in shipbuilding design at Kawasaki Heavy Industries' Shipbuilding and Marine Company often move around the large shipyard for meetings with other departments and may need to travel domestically and internationally to meet with clients and complete their work. To enhance the efficiency of these engineers' work styles, a mobile workstation that excels in portability, processing performance, robustness, and security was required. ======================= In the field of shipbuilding, front-loading in manufacturing is progressing, and the role of engineers responsible for design is becoming increasingly significant. How has the introduction of the Dell Precision 5540 changed their work styles to make them more comfortable and efficient? If you are interested in the details, please download the case study PDF. ↓↓

**Customer Challenges** KAIKATSU FRONTIER Co., Ltd. (hereinafter referred to as "KAIKATSU FRONTIER") was considering replacing the PCs used by members at their nationwide sharing space "KAIKATSU CLUB." Amid the growing demand for telework due to the COVID-19 pandemic, as well as increased usage for video viewing and gaming, the limitations of the specifications of the existing PCs became apparent. Additionally, the previous send-back maintenance method was cumbersome for employees and hindered the company's efforts to streamline operations. **Implementation Effects** - Improved convenience for member users with high-performance and compact desktop PCs - Approximately 8,000 PCs procured in a short delivery time due to global sourcing capabilities - Anticipated reduction in management burden for employees with comprehensive onsite maintenance - Stable operation made possible with maintenance coverage that also includes damage due to negligence If you are interested in the details, please download the case study PDF. ↓↓