コベルコシステム Company Profile

We think together with our customers, take on challenges together, and together we realize our "dreams."

Kobelco System's "Management Vision" "We, Kobelco System, share 'dreams' with our customers and continue to contribute to their development and challenges through IT solutions/services based on solid knowledge and outstanding technology." Kobelco System's "Strengths" Kobelco System has combined the "commitment to manufacturing and quality" inherited from its user-based parent company, Kobe Steel, with the "superior IT know-how" of the manufacturer-based IBM, leveraging the synergy of these strengths in our activities. We value the experiences gained in our customers' workplaces and, based on the extensive operational experience and advanced know-how in planning, designing, developing, and operating systems cultivated over many years, we are able to deliver comprehensive solutions tailored to our customers, from consulting to operational services. Kobelco System's "Customer Satisfaction Improvement Activities" Since January 1, 2002, Kobelco System has adopted "customer orientation" as its management philosophy and has been engaged in company-wide activities to improve customer satisfaction. By placing customer satisfaction (CS) at the center of our management, we determine policies and strategies, and continuously operate a cycle for improving CS to ensure that services exceeding our customers' expectations are consistently provided.