アクト List of Products and Services

The LINE support system provided by Act Co., Ltd. is an AI automatic response service that utilizes the official LINE as a contact point to streamline customer interactions. AI responds to frequently asked questions regarding business hours, fees, and service details 24 hours a day, 365 days a year, answering in natural language after understanding the content. Furthermore, in cases where judgment or individual responses are necessary, the system smoothly hands over to a human, sending a notification message to the customer while simultaneously alerting the administrator. This mechanism helps prevent missed responses while reducing the workload, achieving improved customer satisfaction and an efficient support system. 【Features】 ■ 24-hour automatic response by AI + switch to human function ■ High-precision AI response that "understands and answers" ■ A system that improves accuracy the more it is used *For more details, please download the PDF or feel free to contact us.

• Customer Support

Our company is focusing on the fundamental cause of unsuccessful AI implementation, which is the "prompt (instruction manual)," and we are offering AI implementation support and AI seminars. We utilize the prompt improvement engine "PromptLoop," developed by LINE support AI developers, to systematize learning. Through a cycle where AI automatically generates, grades, and analyzes prompts, it becomes possible to create appropriate instructions without requiring individuals to start from scratch each time. Our services range from group seminars that teach the basics of ChatGPT, individual consultation sessions tailored to business needs, to AI system development based on practical implementation. 【Features】 ■ Utilization of the prompt improvement engine "PromptLoop" ■ Design based on practical implementation with a "field premise" ■ Wide-ranging support from basics to system development *For more details, please download the PDF or feel free to contact us.

• Other Software