東計電算　コンタクトセンター営業部 List of Products and Services

We would like to introduce our "Contact Center Services." We provide comprehensive outsourcing for your contact operations, including inbound and outbound services. Our support services are extensive, covering not only phone and email but also chat support and FAQ communication sites with end users. 【Features】 ■ Concentration of management resources ■ Streamlining of operations ■ Utilization of specialized skills ■ Cost reduction ■ Assurance of business continuity *For more details, please refer to the related links or feel free to contact us.

• others

"Knowledge Navi" is a business support tool that allows AI to instantly search through internal documents and data, providing necessary information immediately. It helps reduce inefficiencies in operations by automating responses to common inquiries and proposing sales strategies based on past data, thereby supporting increased productivity and sales. It smoothly integrates with existing core systems and external data, consolidating scattered information within the company and transforming it into valuable knowledge. 【Features】 ■ Complete private environment ■ Integration with ERP and CRM systems ■ Flexible tuning options *For more details, please refer to the related links or feel free to contact us.

• Knowledge Sharing System