メールカスタマーセンター List of Products and Services

In the travel and tour industry, acquiring new customers and improving the repeat rate of existing customers are important challenges. In particular, it is essential to effectively deliver information about diverse tour products and attract customer interest. Direct mail (DM) is an effective means of conveying detailed information, but there have been challenges in measuring its effectiveness and managing customers. The total DM solution 'QRDM' is a comprehensive solution that maximizes purchase opportunities by tracking customer responses through DM with unique two-dimensional codes for each recipient. It allows for a seamless process that includes not only the issuance of individual QR codes but also the creation of landing pages (LP), management of recipient action statuses, and implementation of customer-specific web marketing based on responses. 【Usage Scenarios】 * Announcement of new tours * Special campaign notifications for existing customers * Tour proposals tailored to customer attributes 【Effects of Implementation】 * Visualization of cost-effectiveness through measurement of DM effectiveness * Personalized information provision tailored to customer interests * Providing detailed information and promoting reservations by directing customers to the website

• Email delivery system

In the healthcare industry, providing information to patients and following up afterwards is crucial. In particular, the questionnaire is the first step in understanding the patient's health status and providing appropriate medical care. However, managing paper-based questionnaires and subsequently providing information to patients presents challenges in terms of time and effort. The DM Total Solution "QRDM" centrally manages everything from the distribution of questionnaires to web marketing, addressing these issues. 【Usage Scenarios】 - Distribution of questionnaires - Dissemination of information to patients - Promotion of clinic visits 【Benefits of Implementation】 - Increased efficiency in providing information to patients - Promotion of clinic visits through web marketing - Improved patient satisfaction

• Email delivery system

In the beauty industry, acquiring customer reservations and improving repeat rates are important challenges. Direct mail (DM) is effective for approaching new customers and encouraging existing customers to return, but it can be cumbersome in terms of effectiveness measurement and customer management. QRDM utilizes DM with unique QR codes for each recipient to track customer responses and streamline reservation promotion and customer management by integrating with web marketing. It allows for the issuance of individual QR codes, creation of landing pages, management of customer action statuses, and web marketing tailored to responses, all in a seamless process. 【Usage Scenarios】 - Promoting reservations for new customers - Encouraging return visits from existing customers - Information dissemination based on reservation status - Implementing campaigns tailored to customer attributes 【Effects of Implementation】 - Streamlined effectiveness measurement of DM - Optimal approaches for each customer - Increase in the number of reservations - Improvement in repeat rates

• Email delivery system

In the food and beverage industry, it is important to communicate menu information and build ongoing relationships with customers. In particular, announcements about menu changes, seasonal limited-time menus, and promotions to encourage visits significantly impact sales. QRDM allows customers to be directed to a website through a two-dimensional code linked to the menu, enabling the dissemination of the latest information and campaign announcements. This increases customer visit frequency and contributes to sales growth. 【Usage Scenarios】 - Displaying two-dimensional codes on menus - Announcing seasonal limited-time menus and campaigns - Conducting customer surveys 【Effects of Implementation】 - Information dissemination by directing customers from the menu to the website - Collection and analysis of customer data - Increased sales due to a rise in repeat customers

• Email delivery system

In the retail industry, effective coupon distribution to customers is essential for increasing sales. However, paper coupons present challenges such as difficulty in measuring effectiveness and a lack of visibility regarding cost-effectiveness. The DM total solution 'QRDM' enables detailed tracking of coupon usage through individually coded DM, facilitating effective web marketing. 【Usage Scenarios】 - Sending DM with coupons - Tracking customer coupon usage - Implementing web marketing based on usage status 【Benefits of Implementation】 - Increased coupon usage rates - Collection and analysis of customer data - Optimization of web marketing

• Email delivery system

In information sessions held by educational institutions, effective communication with participants and subsequent calls to action are crucial. In particular, it is essential to deliver information effectively to many students and parents, enhancing their interest and engagement. Direct mail (DM) is an effective means of conveying the school's appeal and encouraging participation in the information session, but some may feel challenges regarding measuring its effectiveness and following up after participation. The total DM solution 'QRDM' promotes participation in information sessions and supports subsequent web marketing. 【Usage Scenarios】 - Sending out DM invitations for information sessions - Displaying individual landing pages (LP) for participants - Conducting surveys after participation 【Benefits of Implementation】 - Enables measurement of DM effectiveness - Conducts web marketing based on participant behavior - Increases participation rates in information sessions

• Email delivery system

Opening accounts at financial institutions is a crucial strategy for customer acquisition. However, traditional direct mail (DM) strategies have faced challenges such as difficulty in measuring effectiveness and a lack of clarity regarding cost-effectiveness. QRDM is a total DM solution that tracks customer responses through direct mail with unique QR codes for each recipient, promoting applications for account openings. 【Usage Scenarios】 - Announcing account opening campaigns - Providing guidance on account opening procedures - Encouraging requests for materials 【Benefits of Implementation】 - Enables measurement of DM effectiveness - Visualizes customer behavior by directing them to the website - Allows for personalized information delivery tailored to customer attributes

• Email delivery system

The "Sales Materials Delivered through Manga × DM Sending Support Service" solves the issues of being "difficult to understand" and "hard to convey." Maximizing the open rate and comprehension of DM is achieved not through text, but through manga. When "difficult explanations" are turned into manga, they are conveyed instantly. We make services that are hard to understand through text or images easy to grasp. 【Three Reasons to Choose Us】 ■ Flexible deadlines ■ Reducing unnecessary costs ■ Customized design to meet needs *For more details, please download the PDF or feel free to contact us.

• Ad management and operations

This document introduces DM Boost, which aims to reduce "opportunity loss" in direct marketing to zero. It provides a detailed explanation using diagrams and tables on topics such as setting retention, solving challenges, usage examples, and a comparison between SMS and email. This is a useful reference, so please take a moment to read it. 【Contents (partial)】 ■ Company Overview ■ Setting Retention at the Right Time ■ Assistance in Problem Solving ■ Usage Examples by Industry ■ Comparison of SMS and Email (Effectiveness of SMS) *For more details, please download the PDF or feel free to contact us.

• others

This document systematically organizes the unique advantages of FAX-DM that cannot be replaced by other media, such as immediacy, cost, and reach. It allows for a detailed understanding of the "reasons for being chosen," including the segmentation of sending times, high flexibility in manuscript design, and reaching demographics that cannot be accessed through email or postal mail. It compiles practical methods such as effective usage examples, distribution strategies, sending timing, and combinations with other channels. [Contents] ■ Company Overview ■ Three Reasons for Being Chosen ■ Purpose of This Document ■ Principles for Successful DM ■ FAX-DM Usage Examples & Advantages Summary *For more details, please download the PDF or feel free to contact us.

• Ad management and operations
• Sales Agent

This document explains the design of direct mail (DM) from the recipient's perspective. Many DMs tend to focus on "our company's features and service descriptions," but what the recipient wants to know is how their own issues will be improved (value). You will gain practical know-how on structuring DMs from the recipient's perspective, designing benefit-centered text, and leveraging the strengths of print media that appeal to the senses. We encourage you to read it. [Contents (partial)] ■ Principles for leading DM to success ■ Designing DMs from the recipient's perspective & creating pathways to increase response rates ■ Reasons why print DMs are chosen & hybrid design of print and digital ■ How to create DM text that generates responses (value-centered) ■ Promotional strategies that merge the strengths of print with digital analysis ■ Targeting accuracy determines 80% of response rates *For more details, please download the PDF or feel free to contact us.

• Ad management and operations
• Sales Agent

We would like to introduce our integrated support for "List" × "Production" × "Outbound" that we offer. We cover various areas beyond direct mail. You can entrust us with the preparation of your initiatives all at once. Whether you need just design and printing, media only, or comprehensive promotional support, we will meet your various requests. Please feel free to contact us when you need our services. 【Business Areas Beyond Direct Mail】 ■ Planning Area ■ Production and Printing Area ■ Media Area ■ Data Area ■ Digital Area ■ SP Area *For more details, please download the PDF or feel free to contact us.

• Ad management and operations
• Sales Agent

We would like to introduce our "New Business Development Support." Utilizing a network of over 10 media outlets, we propose appropriate advertising plans tailored to your target audience. We can also accommodate new business development strategies that combine multiple media based on your industry and products. Please feel free to contact us when needed. 【Features of Direct User Approach Media】 ■ Promotion of cross-selling ■ Member newsletters ■ Inclusion of mail-order products ■ Member direct mail (postal) *For more details, please download the PDF or feel free to contact us.

• Ad management and operations
• Sales Agent

This document aims to significantly improve response rates by seamlessly connecting paper direct mail (DM) to online platforms. It explains the principles for leading DM to success, the reasons why paper DM is chosen, hybrid designs of paper and digital, and targeting strategies to increase response rates. Our company specializes in DM operations, including planning, production, printing, and shipping. We are committed to supporting you with proposals for cost improvement and effectiveness enhancement. [Contents (partial)] ■ Company Overview ■ Three Reasons for Choosing Us ■ Purpose of This Document ■ Principles for Leading DM to Success ■ Reasons for Choosing Paper DM & Hybrid Design of Paper and Digital *For more details, please download the PDF or feel free to contact us.

• Ad management and operations

This document explains the "logistics barriers" that stand in the way of EC growth. It introduces three challenges referred to as barriers: "increased costs," "lack of speed," and "errors and peak periods," along with solutions for each. It is not "sales channels" but "logistics" that halts the momentum of growth. Overcoming these three barriers is the key to EC growth. 【Contents (partial)】 ■ "Logistics barriers" that stand in the way of EC growth ■ EC logistics | Service overview ■ Barrier (1) | Increased costs — Cost reduction through overall optimization ■ Barrier (2) | Lack of speed — Same-day shipping system and lead time reduction ■ Barrier (3) | Errors and peak periods — Balancing accuracy and flexibility ■ EC logistics | Features *For more details, please download the PDF or feel free to contact us.

• others

This document introduces EC logistics such as Yu-Packet, Nekopos, and Konipos. We provide information on the features of each service, product specifications such as available sizes and weights, prices, and case studies, all compared in a table. Our company primarily focuses on direct mail (DM) shipping operations, including planning, production, printing, and shipping of DMs. We are committed to supporting cost improvement and effectiveness enhancement. 【Contents (partial)】 ■ Company Overview ■ Three Reasons to Choose Us ■ EC Logistics | What is Yu-Packet? ■ EC Logistics | What is Nekopos? ■ EC Logistics | What is Konipos? *For more details, please download the PDF or feel free to contact us.

• others

This document introduces nationwide Yu-Mail and region-specific mail services. It includes details on the target items, service standards, features, and examples of Yu-Mail, as well as an overview, service areas, service standards, and examples of regional mail services, highlighting the differences between them. Our company primarily focuses on direct mail (DM) shipping operations, including planning, production, printing, and shipping of DM. We are committed to supporting cost improvement and enhancing effectiveness. 【Contents (partial)】 ■ Company Overview ■ Three Reasons to Choose Us ■ DM | Service Overview ■ DM | Service Flow ■ DM | What is Yu-Mail? ■ DM | Features and Examples of Yu-Mail *For more details, please download the PDF or feel free to contact us.

• Ad management and operations

This document introduces direct mail (DM) with variable two-dimensional codes. It includes features of the service, usage examples upon implementation, and case studies of applications in beauty salons, fitness gyms, and restaurants. It also presents a package service that combines DM with callback. Our company primarily focuses on DM mailing operations, including planning, production, printing, and dispatching of DM. We are committed to supporting cost improvement and effectiveness enhancement. [Contents (partial)] ■ Company Overview ■ Three Reasons for Choosing Us ■ DM | Service Overview ■ DM | Service Flow ■ Planning and Production | Service Overview *For more details, please download the PDF or feel free to contact us.

• Ad management and operations

In this document, we introduce the principles that lead to the success of direct mail (DM), including planning and production, as well as data marketing. We cover the importance ratios of key factors such as target, timing, offer, and creative that contribute to the success of DM, along with an overview of our services, the process, and frequently asked questions. Our company specializes in DM operations, including planning, production, printing, and mailing. We are committed to supporting you with our motto of improving costs and enhancing effectiveness. [Contents (partial)] ■ Company Overview ■ Three Reasons to Choose Us ■ Principles for Successful DM ■ Planning and Production | Service Overview ■ Data Marketing | Service Overview *For more details, please download the PDF or feel free to contact us.

• Ad management and operations

We offer a "Survey Research" service that allows you to entrust us with everything from survey design to data aggregation. We can target a panel of 5 million people in Japan and accommodate screening surveys tailored to specific conditions. You can segment based on basic information such as gender, age, occupation, and region, and it can be used for customer satisfaction surveys or user preference surveys during product development. 【Available Segments】 ■ Age ■ Gender ■ Marital Status ■ Presence of Children ■ Residence (Prefecture) ■ Occupation ■ Industry of Employment *For more details, please download the PDF or feel free to contact us.

• others

Our "EC Logistics" service is a comprehensive service that covers everything from warehouse setup to product storage and shipping. We can accommodate flexible delivery times, even for sudden campaigns, and by entrusting multiple tasks to us, we achieve unnecessary cost reductions. We propose warehouses that meet our customers' needs from our nationwide network of warehouses. We offer services such as 365-day shipping, EC logistics specialization, and same-day shipping. 【Three Reasons to Choose Us】 ■ Flexible delivery times ■ Cost reduction ■ Customized design to meet needs *For more details, please download the PDF or feel free to contact us.

• others

This document explains the overview of a small shipping service called "Regional Mail Delivery," which can be sent efficiently and relatively cheaply by specializing in areas where populations and businesses are concentrated. In addition to service specifications and service areas, it clearly summarizes the differences in delivery timing and reliability compared to Yu-Mail in a comparison table. For companies that send direct mail (DM) to specific areas such as the Kanto region every month, this provides a concrete option for cost reduction. [Contents] ■ Three Reasons for Choosing Us ■ Principles for Successful DM ■ DM | What is Regional Mail Delivery? ■ DM | Differences Between Yu-Mail and Regional Mail Delivery ■ Positioning Map ■ Package Service Combining DM and Callback *For more details, please download the PDF or feel free to contact us.

• others

Our "Planning and Production" service covers a wide range of direct mail (DM) from design and shape proposals to various types of printing. We handle all types of DM, POP, flyers, posters, packaging, booklets, and other printed materials. We provide specifications and designs tailored to the usage scenario at a reasonable cost. In addition to design and printing, we also cover media, data areas, digital domains, and special promotion areas, allowing us to respond to comprehensive promotional requests. [We respond to the following needs] ■ Extend the approval deadline ■ Flexible delivery options ■ Cost reduction ■ Coordination of design and printed materials according to purpose *For more details, please download the PDF or feel free to contact us.

• others

Our company offers a "data maintenance" service that enhances your house list by adding items and updating information. We standardize the notation for each data entry and cross-reference it with our database to provide and update any missing information. Our data features a comprehensive range of items and accuracy that can be immediately used for direct mail, telemarketing, fax distribution, and more. [For concerns like these] ■ We want to add industry classifications. ■ We want to add fax numbers to our house list as we are starting a new fax DM campaign. ■ We want to add representative names to the database we purchased in the past (update it). ■ We want to check for business closures or relocations as undeliverable mail has been increasing. *For more details, please download the PDF or feel free to contact us.

• maintenance
• others

Our "FAX-DM Distribution Agency" service provides support in creative aspects as well. We can segment targets from a nationwide database of approximately 4 million corporate contacts, making them available as a list. Additionally, we can provide total support for follow-up calls after the FAX distribution. The process from manuscript creation to distribution can be completed within 5 business days, allowing for a speedy implementation with minimal effort. We encourage you to consider this as a means of attracting new customers. 【Features】 ■ Immediate response effectiveness ■ Cost performance ■ Speedy implementation with reduced effort ■ Ability to approach a wide range of targets *For more details, please download the PDF or feel free to contact us.

• others

This document summarizes the service overview, specifications, and case studies of "Yu-Mail," a service provided by Japan Post. It explains the importance ratios of targets and creatives, as well as the flow of services, as rules for leading direct mail (DM) to success. For corporate representatives considering switching from regular mail, it offers hints for cost reduction. [Contents (partial)] ■ Three Reasons for Choosing Us ■ Positioning Map ■ Rules for Leading DM to Success ■ DM | Service Overview ■ DM | What is Yu-Mail *For more details, please download the PDF or feel free to contact us.

• others

Our company provides logistics support such as product shipping and warehouse management. We have special agreements for shipping methods like "NekoPos" and "Yu-Packet," allowing us to offer a wide range of support from cost reduction for shipping packages to the establishment and operation of warehouses and e-commerce logistics. We provide a consistent system from setup to operational management. If you have any questions, please feel free to consult with us. 【Features】 ■ Nationwide multi-location support ■ Annual shipping record of 7 million packages ■ 365 days a year, no holidays for shipping support ■ Support for various shipping methods ■ Smooth logistics through system integration *For more details, please download the PDF or feel free to contact us.

• Logistics and warehouse management systems

"QRDM" is a total DM solution that maximizes purchasing opportunities by tracking customer responses with DM that includes two-dimensional codes. It allows for a seamless process that includes not only the issuance of individual two-dimensional codes but also the creation of landing pages (LP), management of recipient action statuses, and implementation of customer-specific web marketing based on responses. In a trial introduction to insurance agencies, we successfully increased the contract rate by 1.8 times. 【Features】 ■ Generates individual landing pages displaying user names and purchase histories ■ Implements scoring based on user responses ■ Utilizes collected access data and DM results for marketing purposes *For more details, please download the PDF or feel free to contact us.

• Email delivery system

Our company holds a special contract for large-volume shipments with Japan Post, and we provide support through "DM shipping agency" to help our customers send DM at a lower cost. In addition to "DM shipping agency," we also handle all processes related to DM, including work for DM, printing, and list arrangement, allowing you to entrust us with everything related to DM. Furthermore, we can offer multiple shipping methods, such as Yu-Mail, DM mail, regional mail, and regular mail. We will propose shipping methods based on the characteristics of the DM, such as shape, lot size, and delivery area. 【Features】 ■ We have a shipping contract (for Kuroneko Yu-Mail and Yu-Mail) ■ We handle all processes in one company ■ A sales style aimed at reducing costs ■ An industry share of 300 million pieces annually ■ Support for projects nationwide *For more details, please refer to the related links or feel free to contact us.

• Customer Support