ルビナソフトウエアジャパン List of Products and Services

"Thinking chao!" is an ERP solution that performs maintenance on your currently used systems, utilizing know-how accumulated over many years. For tasks that require advanced knowledge and experience, we leverage Vietnam's offshore capabilities. This enables us to reduce running costs and achieve further speed improvements. 【Available Solutions】 ■ GRANDIT ■ Dynamics 365 ■ ORACLE ERP CLOUD ■ SAP *For more details, please download the PDF or feel free to contact us.

• ERP (core system)

"Atsume chao!" is a survey solution that has evolved from an internal staff survey system. The basics of a survey are Q&A. It is possible to aggregate and check responses such as "What will you have for today's company cafeteria or bento?" and "Did you confirm properly upon exit?" using the survey system. Currently, it has developed into a testing system for internal training and a bento ordering system, becoming a versatile system that can be used for various purposes depending on ideas. 【Usage Scenarios】 ■ Gathering customer feedback at cafes ■ Collecting public opinions in the streets ■ Gathering staff feedback in meetings *For more details, please download the PDF or feel free to contact us.

• Other Software

"Summary chao!" is a CRM solution (shin chao! series) that supports the management of inquiries via phone and email at retail stores. From the membership number, it allows access not only to past inquiries but also integrates with core systems, enabling reference to purchase information and point usage history. Additionally, it features a service desk system that condenses years of know-how in call center operations and supports multi-tenancy. 【Benefits of Implementation】 ■ Smoothens call center operations ■ Enhances customer trust ■ Leads to the acquisition of loyal customers and increases sales *For more details, please download the PDF or feel free to contact us.

• CRM (Customer Relationship Management System)