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Our company offers an outbound service that conducts follow-up calls without sales. We specialize in customer support leveraging the strengths of our call center, which is focused on single-item repeat mail order. We proceed with conversations in a way that customers do not feel defensive, resulting in very few cancellations. Additionally, we propose new plans (such as discounts for bundled purchases) to encourage continued patronage, which is expected to improve LTV and contribute to cash flow enhancement. [Reasons for Popularity] ■ Can be tested without changing the call center ■ Average LTV performance of over 140% ■ Increased customer satisfaction ■ Expected cost-effectiveness (RoAS over 800%) ■ Can be challenged with a small amount ■ Ability to acquire loyal customers without advertising costs *For more details, please download the PDF or feel free to contact us.
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Free membership registrationOur company operates a regular mail order call center (incoming calls). This service is especially beneficial for mail order manufacturers who have monthly sales of over 10 million yen but are facing some challenges. We are integrated with CTI, allowing for smooth communication without causing unnecessary stress to customers. Additionally, by gathering customer feedback and providing it to manufacturers, we aim to prevent cancellations and improve LTV. 【Features】 ■ Integrated with CTI ■ Focused on LTV, gathering customer feedback *For more details, please download the PDF or feel free to contact us.
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