コールライン集 Company Profile

Business Activities

■ Outsourcing of call center operations, including telephone reception and telemarketing services ■ Operation of call centers and training of operators ■ Mail order business using TV, newspapers, magazines, and the internet ■ Market research services and survey research ■ Customer support and reception services for mail order, as well as reservation services ■ Complaint handling and recall response services ■ Technical support services ■ Appointment acquisition for new customer development ■ Needs assessment services for existing customers ■ Survey and research services for existing customers ■ Operation of call centers and information provision services via the internet, etc. ■ Construction and operational support for call centers ■ Consulting related to call centers ■ Information processing systems related to contracted services ■ All businesses related to the above items

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