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Our company conducts complaint handling training to cultivate the awareness and skills necessary to "prevent complaints from escalating into major issues and connect them to customer service." While we cannot change the situation of a complaint, the actions of our employees can alter the circumstances that follow. By positively accepting complaints and fostering an attitude aimed at resolution, we can enhance customer satisfaction. Please feel free to contact us if you have any requests. 【Objectives of this training】 ■ Foster a customer-oriented perspective ■ Clarify issues through complaint case studies and consider strengthening the system for resolution ■ Develop communication skills that enable customers to understand and agree ■ Confirm the outcomes of insights and learnings from the training, enhancing motivation for personal improvement *For more details, please download the PDF or feel free to contact us.

• Employee training