エム企画 List of Products and Services

"Emter" is a CTI system that eliminates hassle and troubles through the digital transformation of phone support, enhancing both productivity and customer satisfaction with high-quality service. It offers a "simple, accurate, and speedy" solution. Call history, customer information management, call recording playback, and system integration are all completed in one platform. We provide a convenient feature that links SAXA's PLATIA (Com＠WILL) with CTI functions, facilitating smooth communication with customers at a low cost. 【Features】 ■ Customer information is instantly visible upon receiving a call ■ Response history can be shared in real-time ■ Recorded calls can be played back at any time ■ Information can be shared among representatives ■ CTI can be implemented at a relatively low cost ■ Customers can be searched quickly *For more details, please refer to the related links or feel free to contact us.

• others
• Other Software

"Emflow" is an attendance management system that supports remote work. As a web application, you can input attendance and check pay slips from your own smartphone or computer. Additionally, you can import attendance information into Yayoi Payroll, allowing for payroll calculations based on attendance data. [Features] - Punching in is possible even without a time card recorder - Paperless pay slips are possible - Integration with Yayoi Payroll is available *For more details, please refer to the related links or feel free to contact us.

• Attendance management system

"COUZY" is a construction cost management system designed for the construction and civil engineering industries. Since it is web cloud-based, there is no need for a dedicated server installation or software installation; it can be accessed directly through the system. It supports operations from estimate creation to project completion, and by implementing an electronic invoicing system, cost reduction can also be expected. 【Features】 ■ Easy estimate creation ■ Accessible from various devices ■ Paperless operation ■ Integration of estimates and budget management ■ Clear graphical display *For more details, please refer to the related links or feel free to contact us.

• Cost Management System
• Cost management and cost estimation software

We would like to introduce a case where our bento delivery system "M-Lunch" was implemented at Seibu Co., Ltd., which delivers delicious bento boxes daily using fresh local vegetables and rice. The company has a wide delivery area, and each staff member handles a considerable number of deliveries. This makes it challenging to manage their own deliveries, and sudden changes in orders can be difficult to respond to immediately. We believed that maintaining the current system would lead to growing dissatisfaction among both customers and staff, which prompted the introduction of our system. After implementation, deliveries became much smoother, and coordination between delivery personnel and the office improved, reducing troubles. [Reasons for Implementation] - The delivery area is extensive, and each staff member handles a significant number of deliveries. - It is challenging to manage their own deliveries, and sudden changes in orders can be difficult to respond to quickly, increasing the burden on staff. - Maintaining the current system would lead to growing dissatisfaction among both customers and staff. *For more details, please refer to the related links or feel free to contact us.*

• Material handling systems and equipment
• Other Software

"Emulunch" is a total delivery application that follows the entire process from order to invoicing, suitable for bento delivery. It enables real-time tracking and visualization of delivery status using mobile devices, achieving accurate and efficient delivery management. Additionally, it offers a complete set of functions necessary for bento delivery, allowing for simultaneous management of sales and delivery. [Features] ■ 20% increase in delivery efficiency ■ All-in-one solution ■ Reduces burden on employees ■ Two plans available *For more details, please refer to the related links or feel free to contact us.

• Material handling systems and equipment
• Other Software

We develop completely original systems tailored to our customers' requests, as well as integrations with existing systems. Even after the system is operational, we provide thorough after-sales support to ensure that our customers can use the system with peace of mind. Please feel free to contact us with any requests. [Development Achievements] ■ Bento Delivery Management System ■ School Meal Ordering System ■ Project Management System ■ Inventory Management System ■ ETC Card Billing Management System, etc. *For more details, please download the PDF or contact us.

• Other Software
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