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Our company conducts various employee training programs, including new employee orientation and telephone response training. We analyze and understand the current state of response quality and service quality from the "customer perspective," and provide measures that enable the sustainability of training effects through a continuous story development, considering the direction we should take rather than focusing on transient points. Please feel free to contact us if you have any requests. 【Features of the Training Program】 ■ Measures that pursue educational effects as a continuous story rather than isolated points ■ Building knowledge, fostering awareness, and acquiring skills ■ Specific and practical content that connects to practical abilities ■ Measurement of training effects, sharing of challenges, and visualization of goals ■ Creating a system for ongoing efforts *For more details, please download the PDF or contact us.
