Information and Communications

横河デジタル ソリューション開発センター 商品戦略部

EstablishmentJuly 1, 2022
capital10000Ten thousand
addressTokyo/Musashino-shi/2-9-32 Nakamachi
phone0422-52-5736
last updated：
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横河デジタル Company Profile

We provide consulting services that support both business and IT aspects.

Our company has implemented systems for businesses engaged in various after-sales service operations. Additionally, within our own group, we have adopted ServAir as our service CRM and are utilizing it globally. Based on these experiences, we offer consulting services that support both business and IT aspects. Our team members, who understand the terminology of after-sales service operations and are well-versed in system implementation, will propose suitable plans for our clients, including business improvements.

Business Activities

We have over 20 years of experience and know-how in supporting our company's (YOKOGAWA) after-sales service system, both domestically and internationally, along with our self-developed packages and extensive knowledge in implementing service systems. Please feel free to contact us with any questions regarding service operations or system implementation. ■ Sales of control and measurement equipment, maintenance services, electrical instrumentation construction, total solution development, and engineering business.

Products/Services (1)

After-Sales Service Core Business Package "ServAir" product image
After-Sales Service Core Business Package "ServAir"

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catalog（1）

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After-Sales Service Core Business Package "ServAir Cloud"

After-Sales Service Core Business Package "ServAir Cloud"

PRODUCT

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news（3）

ServAir_LOGO.jpeg

[February 27, 2025] 30-Minute Explanation! Problem-Solving Seminar ~Towards Achieving Efficiency in Field Service Operations~

  • SEMINAR_EVENT

We will be holding a seminar for customers who are facing challenges in after-sales service operations, including field service, and are considering the digital transformation (DX) of their service operations. In this seminar, we will carefully explain "Why is it important to improve the efficiency of field service now?" and "Key points for improving the efficiency of field service operations using systems," along with a demonstration of ServAir. Recommended for: - Those who are facing challenges in field service operations - Those considering the introduction or renewal of service systems - Those interested in the after-sales service core business package "ServAir" This will be a 30-minute webinar, so please feel free to join us.

Feb 03, 2025

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ServAir_LOGO.jpeg

[March 11, 2025] 30-Minute Explanation! Problem-Solving Seminar - Effective Utilization of Service Parts List (S-BOM) and the Importance of Preventive Maintenance.

  • SEMINAR_EVENT

We will be holding a seminar for customers considering the digital transformation of after-sales service operations, including field service, focusing on solutions using service parts lists and the importance of preventive maintenance. In this seminar, we will carefully explain "how to effectively utilize service parts lists" and "the benefits generated by preventive maintenance," incorporating demonstrations of ServAir. Recommended for: - Those who are unable to properly manage information necessary for repairs, such as service parts lists - Those who want to know the benefits of entering into maintenance contracts - Those considering the introduction or renewal of service systems - Those interested in the after-sales service core business package "ServAir" This will be a 30-minute webinar, so please feel free to join us.

Feb 03, 2025

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[Case Study Release] We have published a case study on the implementation of the after-sales service core business package "ServAir."

  • PRODUCT

~To companies considering the systematization of service operations or the reconstruction of existing systems~ We are pleased to inform you that we have newly added case studies for the after-service core business package "ServAir." The reasons for selecting ServAir, its implementation effects, and customer interviews are included, and we would appreciate it if you could take a moment to read through them. Product site case studies: https://servair.bz/casestudy/

Aug 24, 2022

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Detailed information

Company name 横河デジタル ソリューション開発センター 商品戦略部
Contact addresspostalcode 180-8750 Tokyo/ Musashino-shi/ 2-9-32 NakamachiView on map TEL：0422-52-5736
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