シェルパ List of Products and Services

"Cherpa" is a waiting list reservation system that fulfills the "wish list" of everyone who uses the system. Online reservations are available as a standard feature for a monthly fee. There are two types: "shortest reservation" and "date-specific reservation." Additionally, there is no need to input cumbersome reservation numbers, which helps prevent congestion in front of the terminals. Even during internet outages, in-store reception and check-ins for existing reservations are possible, and the store's system will not stop even if there is a cloud server failure. [Features] ■ Online reservation function available ■ Easy check-in with a QR code ■ A robust and stable system made possible by server installation ■ More convenience with LINE integration ■ Further reduction of guidance tasks linked with the touch panel ordering system *For more details, please download the PDF or feel free to contact us.

• Reservation Management System

We would like to introduce the "Aggregation" feature of our touch panel order system, 'Cherpa.' This feature allows for the aggregation of product sales data for each store. Aggregation can be performed from various perspectives, such as hourly or by day of the week. With the reporting function, specific numerical data for each store, which was previously unclear, can be visualized, enabling real-time sales aggregation and allowing you to grasp the "now" of the store. 【Features】 ■ Numerical data of reports aggregated at headquarters for each store → Understanding of true best-selling products through ABC analysis ■ Average stay time data → Reflects improvement in turnover rate ■ Average service time data → Reflects improvement in operations *For more details, please download the PDF or feel free to contact us.

• Store app
• Headquarters/Store System
• Store Analysis System

We would like to introduce the "Recommended Product Notification" feature of our touch panel order system, 'Cherpa'. This feature introduces products we want to recommend to customers using a character. A character holding a bell moves to attract customers' attention visually with the character and audibly with the sound of the bell. The appearance of a moving character captures customers' interest and encourages additional orders. 【Features】 ■ Introduces recommended products to customers using a character ■ Attracts customers' attention visually with the character and audibly with the sound of the bell ■ Captures customers' interest and encourages additional orders *For more details, please download the PDF or feel free to contact us.

• Store app

We would like to introduce the "Mobile Order" feature of our touch panel order system, 'Cherpa'. This feature allows customers to place orders from their smartphones, enabling ordering through two methods: touch panel and mobile. It is very convenient for situations where tables are small and a tablet cannot be set up, where there are concerns about placing tablets at terrace seats, or where the budget for tablet devices is limited, as you can switch between using tablets and mobile orders depending on the situation. 【Benefits】 ■ You can use tablets and mobile orders interchangeably based on the situation. ■ Since customers use their own smartphones, it is effective as an additional infection prevention measure. ■ It is also available in a light plan that is easy for small businesses to implement. *For more details, please download the PDF or feel free to contact us.

• Store app

We would like to introduce the "Head Office Distribution" feature of our touch panel order system, 'Cherpa.' This feature allows the head office to distribute menus to stores in bulk. It ensures uniformity of product information across stores and enables the head office to control product information. Additionally, it is possible to create original products for each store. Please feel free to contact us when you need assistance. 【Features】 ■ Simultaneous distribution of menu data to each store ■ Ability to manage data distributed from the head office separately from store-specific data ■ Possibility to create and operate unique original menu data for each store ■ Reduces the workload for each store and prevents input errors such as incorrect amounts or menu names *For more details, please download the PDF or feel free to contact us.

• Store app
• Headquarters/Store System
• Store Analysis System

In addition to the impact of the COVID-19 pandemic, the labor shortage has made it a challenging time for restaurant management. Amidst this, small restaurants are gaining attention. There have even been cases where small restaurants have exceeded monthly sales of 1 million yen per tsubo. This article will introduce the key points for the success of small restaurants. [Contents (partial)] ■ Advantages and disadvantages of small restaurants ■ Key points for the success of small restaurants - Clarify the concept - Innovate the interior design - Reduce customer dissatisfaction *For more details, please refer to the related links or feel free to contact us.

• others

If you want to expand your restaurant business, you can consider "franchise" development or a method called "noren-wake." Recently, a system called "noren-chise," which is a mix of franchise and noren-wake, has also emerged. This article will introduce the options for restaurants looking to expand their business. [Contents] ■ Franchise - Advantages of franchising - Points to be cautious about in franchising ■ Noren-wake - Advantages of noren-wake - Points to be cautious about in noren-wake ■ Summary of "Franchise" and "Noren-wake" for expanding restaurant business *For more details, please refer to the related links or feel free to contact us.

• others

In response to the growing health consciousness, there has been an increase in restaurants offering menus that pay attention to calories and nutrition. Amidst this trend, cafes that feature lunches devised by registered dietitians and restaurants opened by registered dietitians themselves are gaining attention for their commitment to providing genuinely healthy eating options. This article will introduce registered dietitians, who are specialists in food and nutrition. [Contents] ■ The necessity of registered dietitians ■ About registered dietitians ■ Initiatives by restaurants ■ Registered dietitians × Restaurants: In response to the growing health consciousness: Summary *For more details, please refer to the related links or feel free to contact us.

• others

Starting from October 1, 2023, the invoice system (qualified invoice storage method) will be implemented as a method for input tax deduction of consumption tax. Under the invoice system, the storage of qualified invoices and records will be required for input tax deductions, replacing the previously used segmented invoice. Restaurants will also be affected after the start of the invoice system, such as when providing customers with receipts for dining expenses or when purchasing ingredients from tax-exempt businesses, so it is necessary to have a good understanding of the system. This article will introduce the impact of the invoice system on input tax deductions for restaurants based on the current information from the National Tax Agency. [Contents (partial)] ■ About the invoice system - What is a qualified invoice (invoice)? - Seller side - Buyer side - Qualified invoice issuer registration system *For more details, please refer to the related links or feel free to contact us.

• others

Food allergies refer to the immune system's excessive reaction triggered by the consumption of specific foods. The number of patients with food allergies is on the rise, and allergen labeling is mandatory for processed foods. While restaurants are not required to provide such labeling, severe symptoms like anaphylaxis can occur, making it essential for restaurants to be informed about food allergies. This article will explain food allergies. [Contents] ■ What is a food allergy? ■ Mechanism of food allergies - Immediate allergic reactions - Non-immediate (or delayed) allergic reactions ■ About allergens (antigens that cause allergies) - 28 specific food items - Specific food items (mandatory labeling) [7 items] - Items equivalent to specific food items (recommended labeling) [21 items] ■ Summary of "Food Allergies" that restaurants should know *For more details, please refer to the related links or feel free to contact us.

• others

The tax filing period for 2023 (Reiwa 5) will begin on February 16. According to a survey by the Ministry of Internal Affairs and Communications, approximately 80.9% of the accommodation and food service industry is individually operated. If you have just opened a restaurant and are filing your tax return for the first time, you may be unsure whether to handle the tax filing yourself or hire a tax accountant. This article will discuss how individually operated restaurants can smoothly carry out their tax filings. [Contents] ■ [Restaurant Tax Filing] Do it yourself? Leave it to a tax accountant? - Rely entirely on a tax accountant - Handle accounting yourself, but leave tax filing to a tax accountant - Do both bookkeeping and tax filing yourself ■ [Restaurant Tax Filing] How to do it smoothly: Summary *For more details, please refer to the related links or feel free to contact us.

• others

The Ministry of Economy, Trade and Industry publishes the Food Business Index, which indicates trends in the food and beverage industry, every year. The Food Business Index is an economic indicator that estimates the activity status of the food manufacturing industry, food distribution industry, and the restaurant and food service industry related to food and beverages. This article introduces the trends in restaurants and food services for the first half of 2022. [Contents] ■ A look back at the activity status of food services so far - Trends in the seasonally adjusted Food Business Index (quarterly) ■ Recovery of restaurants and food services - Trends in the breakdown series of the restaurant and food service industry - The impact of each series on the growth rate of the restaurant and food service industry ■ Food services are gradually recovering: Summary *For more details, please refer to the related links or feel free to contact us.

• others

Until now, wearing masks outdoors has generally not been required, while indoors it has been generally required. However, starting from March 13, 2023, the wearing of masks will respect individual choices, and personal judgment will be the basis. This article will introduce how the review of mask-wearing is being addressed in restaurants and how the third-party certification system for restaurants will change. [Contents] ■ About mask-wearing in restaurants ■ [Review of mask-wearing] Changes to the third-party certification system for restaurants - Revision of the policy regarding changes in the classification under the Infectious Disease Control Law ■ [Review of mask-wearing] What is the response of restaurants?: Summary *For more details, please refer to the related links or feel free to contact us.

• others

We would like to introduce the monitoring and remote maintenance functions of the touch panel order system 'Cherpa'. It is equipped with a function that constantly monitors operational status. In case of any abnormalities, it will provide warning notifications, phone contact, and remote support. It also has a function that continuously monitors whether communication with each device used in the store is functioning and whether the power is disconnected. 【Features】 ■ Reliable after-sales support system ■ Phone support and remote maintenance available through a call center from 9 AM to 12 AM, 365 days a year ■ Monitoring function for checking the operational status of each device and sending warning notifications ■ Backup storage of menu data and report data ■ System evolution through updates *For more details, please refer to the related links or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

We would like to introduce the features of the staff terminal for the touch panel order system 'Cherpa'. The call for staff and the call for payment are displayed on the screen in different colors, allowing you to understand the reason for the call in advance and enabling smooth store operations. The types of call buttons can be freely configured. Switching to lunch menus, member-only menus, and more can be done with a single touch. You can switch not only for the entire store but also for individual tables, allowing for changes to all-you-can-drink and all-you-can-eat options, as well as setting time limits for stays. 【Features】 - Switching to lunch menus, member-only menus, and more can be done with a single touch. - Switching is possible not only for the entire store but also for individual tables. - Escort screens can be created according to the layout of the store. - By color-coding statuses such as vacant, dining, waiting for payment, payment completed, preparing, and reserved, the store's situation can be easily identified at a glance. - Enables efficient operations for floor staff. *For more details, please refer to the related links or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

We would like to introduce the two-dimensional code payment and POS register integration features of the touch panel order system 'Cherpa'. With simple billing that only requires scanning a two-dimensional code, we can prevent customers from waiting and avoid troubles such as billing errors, thus increasing turnover rates. A two-dimensional code is issued for each customer group. When the customer is ready to pay, the staff can display the two-dimensional code containing the billing information on their terminal, and by scanning it with a two-dimensional code reader, the payment can be processed without the need to input data into the register. 【Features】 - Not only can the two-dimensional code be displayed, but it is also possible to confirm the order data. - If a seat has not been settled, it will be displayed on the staff management screen. - Before the payment is completed, the next customer can be guided to the seat of a customer who is waiting at the register. - Customers will not be kept waiting even when seats are available. - The two-dimensional code follows a unified standard, so integration will not be affected by updates or changes. *For more details, please refer to the related links or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

Introducing the multilingual switching feature of the touch panel order system 'Cherpa'. It can accommodate foreign tourists and foreign staff, allowing for smooth ordering for customers from abroad and making it easy for foreign staff to understand, thus preventing order mistakes. Not only customer terminals but also staff, kitchen, and management terminals support multiple languages, enabling language switching by table number and position. 【Features】 ■ Supports language switching for up to 5 languages ■ Customers can choose their preferred standard language ■ Not limited to customer terminals; staff, kitchen, and management terminals also support multiple languages ■ Language switching is possible by table number and position ■ Staff who are not familiar with Japanese can confidently provide service and cooking ■ Achieves smooth store operations *For more details, please refer to the related links or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

We would like to introduce the real-time update and notification features of the touch panel order system 'Cherpa'. It is equipped with a convenient unique feature that allows you to edit the menu at any time, making it possible to register or change items in real-time during business hours, such as when "fresh ingredients have arrived and I want to add them to the menu immediately" or "I want to lower the price of items I want to sell out today right now." The order suppression feature allows you to limit customer orders by specifying the quantity that can be ordered within a certain time frame when orders are overwhelming and cooking cannot keep up. 【Features】 ■ Easily change the menu layout with intuitive operation ■ Equipped with a convenient unique feature that allows you to edit the menu at any time ■ Reflects in real-time, so customers will not order out-of-stock items ■ Suppresses customer orders by specifying the quantity that can be ordered within a certain time frame ■ Allows characters to appear on the order screen of individually specified tables to recommend items you want to sell, such as "seasonal desserts" or "freshly prepared seafood" *For more details, please refer to the related links or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

The touch panel order system 'Cherpa' can be easily used not only by customers but also by store staff and managers with simple operations. The layout of the top page is flexible, allowing for menu changes tailored to customers, such as during lunch hours or all-you-can-drink options. You can promote the products you want to sell through product selection, and it also allows for select menus and product number searches. It is equipped with convenient features that help improve efficiency. 【Features】 ■ A wealth of convenient features that aid in efficiency ■ Ability to promote products you want to sell through product selection ■ Select menu and product number search available ■ Ability to switch from the top page screen to the product list screen ■ Can prompt a first order right after customers arrive *For more details, please refer to the related links or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

In the management screen of the touch panel order system "Cherpa," you can easily register and modify product ID, product name, price, stamps, and more with simple operations. Images taken with a smartphone can be registered directly. The menu layout on customer devices can also be updated in real-time during business hours. Additionally, menu data can be distributed to all stores simultaneously for centralized management. 【Features】 ■ Easy product registration (Product ID, product name, price, stamps, options, comments, etc.) ■ Easy page management ■ Centralized menu distribution from headquarters *For more details, please refer to the PDF document or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

The kitchen terminal of the touch panel order system 'Cherpa' allows for efficient cooking tailored to the situation by narrowing down ordered items. It notifies the elapsed time since the order was received with color coding to prevent forgetting orders. With a dual-screen display, it can follow orders from different positions. Additionally, the language can be switched to different languages for the positions of foreign staff. 【Features】 ■ Improved efficiency by narrowing down ordered items ■ Elapsed time notification with color coding ■ Dual-screen display to follow orders from different positions ■ Language switching by position *For more details, please refer to the PDF document or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

The staff terminal of the touch panel order system 'Cherpa' allows for color-coded call buttons (for calling staff, requesting the bill, changing nets, etc.), enabling smooth operations. You can easily switch between selling and sold out with one touch according to the status of ingredient arrivals. You can freely set messages like "Sold Out," "Preparing," or "Available until 3 PM on weekdays." Additionally, challenges such as "It's cumbersome to check if the cleanup of seats away from private rooms or the entrance is complete" can be addressed with efficient operations through escorting using the store layout diagram. 【Features (partial)】 ■ Color coding for staff and bill calls ■ Changing sales status according to ingredient arrival ■ Easy switching of menu modes (Examples of use: Time limit for stay / All-you-can-drink / All-you-can-eat / Lunch menu / Members-only menu) *For more details, please refer to the PDF document or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

The customer terminal of the touch panel order system 'Cherpa' allows for free arrangement of both layout and buttons. You can emphasize the products you want to sell using the stamp feature, and it supports a wide range of ordering methods such as set meals and custom menus. It can draw out customer needs in a conversational format (button selection format) and provide unique menus. 【Features (partial)】 ■ Free layout on the top page ■ Promote products you want to sell with stamps ■ Abundant selection menus ・ Example (1): Want customers to select a dish from a set meal via the touch panel ・ Example (2): Want to create a set product where the contents can be chosen *For more details, please refer to the PDF document or feel free to contact us.

• Other store equipment and supplies
• Restaurant furniture and equipment

"Cherpa" is a self-ordering system that allows customers to easily order from the menu using tablets installed at their seats or their smartphones. It eliminates issues such as order mistakes, communication errors, and congestion during payment, thereby improving operational efficiency. You can download a document introducing detailed features from the URL below. 【Features】 ■ Real-time menu updates and notifications ■ Smooth payment processing with POS register integration ■ Reliable after-sales support system ■ Support for food delivery through express lanes

• Store app