Service Industry

トライベック

addressTokyo/Minato-ku/Aoyama Yasuda Building 3rd Floor, 7-1-1 Akasaka
phone03-5414-2020
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Web Loyalty Score Survey Service

The definitive version of the CX evaluation metric for digital media using NPS(R)!

We provide a "Web Loyalty Score Survey Service" that targets individuals who have purchased or used the products or services of the target company within the past year, and who have also used the target company's "official website," "official app," or "official social media accounts" within the past year. By visualizing the overall strength of owned media, it becomes possible to understand customer loyalty through owned media. 【WLS Survey Framework】 ■ Ease of use when utilizing digital tools ■ Customer experience when utilizing digital tools ■ Loyalty generated across all digital communications *For more details, please download the PDF or contact us.

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