アウトソーシングコミュニケーションズ List of Products and Services

We provide a "Monitoring Service" that instantly detects signs and occurrences of trouble 24 hours a day, 365 days a year, constantly monitors the system's status, and responds quickly from the start of operations to incident reporting. Since we support a wide range of devices and environments, monitoring operations can be conducted using tools specified by the customer. There is no need to prepare our designated tools. Additionally, we offer advanced services with on-site infrastructure engineers, making secondary responses possible in the future. 【Our Features】 ■ 24/7 monitoring support ■ Monitoring operations with customer-specified tools ■ Support for various environments such as servers, network devices, and virtual environments ■ Cost reduction possible *For more details, please download the PDF or feel free to contact us.

• Other security systems
• others

Our "Field Support Service" utilizes approximately 21,000 full-time employees across the entire group and 45 sales locations nationwide to provide rapid CE support to various regions. By creating procedural documents and managing operations on the day of service, we can standardize work quality independent of CE skills. Furthermore, we can establish a flexible system tailored to your needs, covering not only kitting but also planning proposals, post-implementation follow-up, and repairs. Please feel free to consult us with your requests. 【Supported Devices and Services】 ■ PC ■ Server ■ Mobile and Wearable ■ Surveillance and Security ■ Industrial Equipment and IoT, etc. *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment
• others
• Customer Support

Our company provides a one-stop 'Technical Support Service' that meets the required functions for technical support. We are capable of handling not only inquiries within the scope of the expected QA collection but also troubleshooting and verification analysis, extending to Tier 2 support. Additionally, since all our staff, including Tier 1 operators, are engineers, we can offer high-quality support in terms of both responsiveness and technical expertise. Please feel free to consult us if you have any requests. 【Our Strengths】 ■ Tier 2 level technical support ■ Multilingual support ■ High-quality assistance by engineers ■ 24/7/365 availability *For more details, please download the PDF or feel free to contact us.

• Customer Support
• others