ロジカル・アーツ List of Products and Services

We will support you in realizing the DX (Digital Transformation) in the manufacturing industry that you want to achieve by verifying quality improvement, cost reduction, productivity enhancement, addressing labor shortages, and providing added value. 1. Feasibility Verification We will confirm your requirements and existing environment based on a hearing sheet and verify the possibility of realization. 2. Construction of PoC Model We will build a model environment for data collection and visualization through the development server on AWS for the PoC model. 3. Results Report We will report on the results of the PoC model. *For more details, please download or feel free to contact us.

• IoT

Through a chart-based dashboard, you can monitor various IT services such as applications, servers, and Kubernetes in real-time, exclusively with WhaTap. WhaTap visualizes the performance of IT services in real-time. Additionally, it has robust features like a constant transaction snapshot function and alert notification function, significantly reducing the time needed for error investigation. <Reasons to Choose WhaTap> 1. Constantly snapshots and saves transactions, eliminating the hassle of identifying transactions at the time of error occurrence, allowing for immediate cause identification. 2. Visualizes system performance in real-time, enabling quick recognition of anomalies. 3. Clear pricing structure and the ability to use only what you need, making it cost-effective to implement. 4. Proven track record of implementation in 1,200 companies and organizations both domestically and internationally. *Please feel free to contact us.

• Other Software

We will simultaneously achieve the efficiency of call center operations using generative AI (real-time transcription, summary generation, etc.) and enhance the quality of customer interactions in a short time. Predictive calls are available for unlimited use at a fixed rate, making it especially recommended for customers with a high volume of outbound calls. <Features> 1. Increased convenience with AI functions utilizing generative AI 2. Cloud-based all-in-one platform 3. The CTI infrastructure is based on AWS Amazon Connect, ensuring safety and security 4. Compatible even if Amazon Connect is already implemented 5. Easy and speedy implementation due to being cloud-based *Please feel free to contact us.

• CRM (Customer Relationship Management System)

As an Amazon Connect focus partner, we provide support services for the implementation of "Amazon Connect," allowing call centers to operate comfortably both in the workplace and at home. We offer secure configurations in line with best practices for those wishing to implement it in call centers or for office and telework environments. Additionally, we can seamlessly and quickly release developments that combine AWS and other resources. Please feel free to contact us with your requests. 【Features】 ■ Cloud-based contact service ■ Pay-as-you-go monthly billing ■ High security features for peace of mind and safety ■ Support for telework ■ Real-time monitoring ■ Seamless service integration *For more details, please download the PDF or feel free to contact us.

• Project management tools
• Sales promotion and sales support software
• Workflow System

We provide support services for the implementation of the marketing automation tool "Pardot," which can automatically nurture prospective customers directly related to sales activities. Our plans cater to various needs, such as "I want the minimum setup done at a low cost," "I want a Pardot specialist to handle the setup," and "I need support for at least the basic usage." The areas we can visit are near our Osaka headquarters and Tokyo branch (Kinki and Kanto regions), but we can accommodate nationwide and global requests through web conferencing. Please feel free to contact us if you have any requests. 【Features】 ■ Comprehensive marketing functions ■ One-to-one customer engagement ■ Seamless integration with Sales Cloud *For more details, please inquire.

• SFA (Sales Support System)
• CRM (Customer Relationship Management System)
• MA

We offer a "Salesforce Work Support Service" to assist with all aspects of Salesforce operations. This service is designed to accommodate three scenarios: "I want to request everything from construction to implementation," "I have implemented it but cannot utilize it and want to promote its establishment," and "The administrator is struggling due to a lack of resources." The areas we can visit are near our Osaka headquarters and Tokyo branch (Kinki and Kanto regions), but we can support nationwide and globally through web conferencing. Please feel free to contact us if you have any requests. 【Examples of Issues】 ■ I want to expand the scope of operations ■ I have not been able to organize operational issues ■ The administrator is busy, etc. *For more details, please contact us.

• Project management tools
• SFA (Sales Support System)
• CRM (Customer Relationship Management System)