ソフィアパートナーズ Company Profile

Business Activities

■Seminars and Training Programs 　・Manners & Communication Training 　・Telephone and Visitor Reception Training 　・Customer Satisfaction Improvement Training 　・New Employee Training 　・Women Employee Activation Training 　・Mid-Level Employee Motivation Improvement Training 　・Considerate Work Techniques Training 　・Human Skills Improvement Training 　・Thorough Reporting, Communication, and Consultation Training, etc. ■Production Materials 　・Various Manuals 　・Textbooks 　・DVD Supervision ■School Programs 　・Instructor Training School 　・In-House Instructor Training School, etc. ■Diagnosis and Research 　・Employee Satisfaction (ES) Survey 　・Customer Satisfaction (CS) Survey 　・Store Diagnosis (Mystery Shopper) 　・Telephone Response Diagnosis 　・Manner Level Diagnosis, etc. ■Management Consulting 　・Educational System Development 　・Human Resource Development Consulting, etc.

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