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This document introduces five points to help you find a logistics company that matches your needs. Logistics is one of the most important management strategies for strengthening your sales strategy. Choosing the right logistics partner is crucial. This book is recommended for those who have concerns such as: - "Due to the increase in handling volume, deadlines are no longer being met." - "Whenever something happens, I'm immediately told that 'the fees will go up.'" 【Contents】 ■ Introduction ■ Do you have these "concerns"? ■ How to choose a logistics company without making mistakes ■ Summary ■ Daigo's strengths *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationThis document introduces methods to increase sales by enhancing customer satisfaction. Good shops maintain high and stable sales management, where customer-oriented operations are always prioritized with the user's perspective in mind. It includes reasons and benefits for improving customer satisfaction, as well as tips for achieving consistently high customer satisfaction, making it a useful reference. [Contents (partial)] ■ Introduction ■ Reasons and benefits for enhancing customer satisfaction ■ Method 1: Improve the quality of products and services ■ Method 2: Exceed customer expectations ■ Method 3: Provide after-sales support *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationThis document clearly explains the points and measures to maximize limited resources in operating an e-commerce site. It discusses solutions for resource shortages by business type, as well as the criteria and timing for considering logistics outsourcing. Through this document, you will understand how to flexibly respond to the rapidly changing e-commerce market and customer needs, and it will empower you to develop a business that stays one step ahead. [Contents (partial)] ■ Table of Contents ■ Introduction ■ Human Resource Issues in E-commerce Site Operations ■ Solutions for Resource Shortages by Business Type ■ Available Services and Their Details *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationWe would like to introduce a case study of Company M, which sells supplements on its own website and has implemented EC logistics and shipping agency services. Before the introduction of the order management system, the company was managing orders manually, leading to lost opportunities due to stock shortages. They were considering switching logistics companies. With the implementation, we provided an order management system that allows them to accurately track inventory in real-time, enabling them to place orders before running out of stock. [Case Overview (Partial)] ■Challenges - Lost opportunities due to stock shortages from manual management - Sending shipping data formatted to match the logistics company's requirements - Poor response from the logistics company's representatives *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationWe would like to introduce a case study of Company S, which has implemented EC logistics and shipping agency services for multiple online shops with different brands. The company determined that it would be difficult to handle promotional activities and the launch of new brands on its own for sales expansion, and consulted with us. After the implementation, the inspection process was shortened to one-tenth, allowing for immediate sales. Employees who were freed from incoming inspection and shipping tasks were reassigned to product planning, sales, and promotional activities, leading to an increase in sales. 【Case Overview】 ■ Challenge: It is difficult to handle all promotional activities and new brand launches in-house. ■ Effects: - The inspection process was shortened to one-tenth, enabling immediate sales. - Employees from incoming inspection and shipping tasks were reassigned to sales and promotional activities, resulting in increased sales. - Successfully relocated to an office that is about half the size of the previous one, reducing rent costs. *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationWe will introduce a case study of a company that handles home appliances and has implemented EC logistics and shipping agency services. The company considered opening stores on Rakuten Ichiba and Yahoo! Shopping and contemplated managing all logistics operations in-house. However, they felt that the seasonal fluctuations were significant and that there were issues with securing space and personnel. After implementation, they were able to focus on core operations such as increasing sales by outsourcing shipping tasks. Additionally, they proposed a centralized order management system, which reduced administrative burdens through API integration and resolved personnel and space issues caused by seasonal fluctuations. [Case Study Overview (Partial)] ■ Challenges - Whether they can maintain the same level of service as before - Significant seasonal fluctuations made labor costs (fixed costs) seem wasteful - Unable to adjust storage space for products according to inventory - No time to create business flows, manuals, or conduct employee training - Time-consuming inventory allocation and order processing for each store *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationWe would like to introduce a case study of a company that handles machinery and equipment, which implemented EC logistics and shipping agency services. The company found that the fixed-rate EC logistics service was inflexible and could not enhance its services as the business grew, leading to inconvenience due to the inability to customize according to their needs. After implementation, they achieved centralized management for BtoB and BtoC, eliminating the risks associated with holding inventory and the risk of lost opportunities through accurate inventory management. 【Case Summary (Partial)】 ■Challenges - The fixed-rate EC logistics service was inflexible and became a hindrance to business growth. - Unable to respond to urgent inspection needs during quality complaints. - Tasks not included in the optional services were not accepted. - Unable to ship to Amazon FBA or BtoB. *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationWe will introduce a case study of a company that handles miscellaneous goods and has implemented EC logistics and shipping agency services. The company found it necessary to differentiate itself from competitors and reached out to the logistics company they had contracted, only to be turned down. Additionally, during peak seasons, they were presented with quantity limitations, making it urgent to find a logistics partner capable of responding to their needs. By outsourcing their logistics operations to our company, they were able to realize new services. They can now provide high-quality services from the end-user perspective, achieving a sales increase of 185% compared to the previous year. [Case Overview (Partial)] ■Challenges - The current logistics agency could not accommodate new services. - There were limitations on the number of shipments, which hindered sales growth. - They could not increase the variety of wrapping options, failing to meet customer needs. - They were unable to accommodate requests from purchasers. *For more details, please refer to the PDF document or feel free to contact us.
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Free membership registrationOur company not only manages products, packaging, and shipping, but also offers proposals tailored to your needs regarding operations in EC logistics, customer management, inventory management, and more. We fully handle order processing tasks essential for operating an EC shop, such as accepting order data and managing inventory. By utilizing the system we provide, you can actively manage everything online. 【Service Contents】 ■ Order and inventory management ■ Inquiry response ■ Product management and logistics processing ■ Photography ■ Shipping support, etc. *For more details, please download the PDF or contact us.
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