A case where the issues of administrative burdens across multiple stores and securing personnel and space due to seasonal fluctuations have been resolved!
We will introduce a case study of a company that handles home appliances and has implemented EC logistics and shipping agency services. The company considered opening stores on Rakuten Ichiba and Yahoo! Shopping and contemplated managing all logistics operations in-house. However, they felt that the seasonal fluctuations were significant and that there were issues with securing space and personnel. After implementation, they were able to focus on core operations such as increasing sales by outsourcing shipping tasks. Additionally, they proposed a centralized order management system, which reduced administrative burdens through API integration and resolved personnel and space issues caused by seasonal fluctuations. [Case Study Overview (Partial)] ■ Challenges - Whether they can maintain the same level of service as before - Significant seasonal fluctuations made labor costs (fixed costs) seem wasteful - Unable to adjust storage space for products according to inventory - No time to create business flows, manuals, or conduct employee training - Time-consuming inventory allocation and order processing for each store *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Summary】 ■Implementation Effects - By outsourcing shipping operations, we were able to focus on core business activities such as increasing sales. - The centralized order management system reduced administrative workload through API integration, resolving personnel and space issues caused by seasonal fluctuations. - The previously invisible costs associated with operations became clear. - Monthly expenses were converted to variable costs, successfully visualizing detailed expenditures. ■Initiatives - Proposal for a centralized order management system. - Reduction of administrative tasks through API integration. - Inclusion of consumable samples as bonuses. - Maintenance of delivery lead times. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company will realize on behalf of our clients what medium and small-sized businesses often feel: "We are in trouble, but we don't know what to do," and "We want to respond, but we don't have the personnel to do so," ranging from consulting services such as understanding and reducing logistics costs to outsourcing logistics operations and achieving inventory management. Please feel free to contact us if you have any requests.