ピアコネクト List of Products and Services

By building a telephone system (PBX) in the cloud, you can use the company's phone (number) regardless of location or device, as long as you have an internet connection!

• Mobile phones and smartphones

By centralizing back-office tasks that involve a lot of data entry and transcription, we can significantly reduce labor and costs. Since data is stored in the cloud, it can be accessed anytime and from any device, and going digital greatly reduces printing costs and time. Tasks that tend to become personalized can be easily utilized with automation and simple initial setup. Data integration between the Money Forward Cloud series allows for the streamlining of back-office operations. You can be freed from actual tasks such as data transcription and recalculation, as well as managing multiple specialized software, coordinating with various service providers, and handling different login passwords. You can access all the necessary services for back-office operations with just one ID and password.

• Accounting Management System

By using kintone, you can flexibly build applications to manage various data such as sales information, customer information, inquiry response history, ToDo lists, reports, and document files. If additional items need to be added after the application is created, customers can do it themselves, which reduces development costs. Additionally, integration with other systems such as Line Business, the National Tax Agency database, and core systems is also possible. By utilizing IT introduction subsidies, it is possible to reduce the most costly initial implementation expenses.

• CRM (Customer Relationship Management System)
• Personnel Information System
• Other Software

"Response Power for kintone" is an incoming call popup that realizes improvements in response quality at a low cost. It allows for smooth handling from phone reception to completion of the response. Please feel free to contact us if you have any inquiries. 【Four Reasons to Choose Response Power for kintone】 ■ Utilizes existing equipment ■ Allows for customer information verification before receiving calls ■ Enables checking call history from kintone ■ Allows click-to-call from kintone *For more details, please download the PDF or contact us.

• Other Software

The "MarkitGauge" we handle is a customer experience management tool that visualizes customer feedback. From creating and distributing surveys centered around NPS and CS to aggregation and analysis, it is easy to use and understand. We support the improvement of your company's revenue and loyalty. 【Intuitive and Diverse Features】 ■ Easy survey creation and editing ■ Real-time responses ■ Dashboards by department or store ■ Unique survey URLs for each individual ■ Correlation analysis ■ RFM analysis ■ Frequency of comment words ■ Sentiment analysis *For more details, please download the PDF or contact us.

• CRM (Customer Relationship Management System)