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Information and Communications
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ジールコミュニケーションズ

addressTokyo/Shibuya-ku/Shibuya 3-26-20, Kansai Electric Power Real Estate Shibuya Building, 4th and 5th Floors
phone03-6433-5717
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last updated:Jun 05, 2025
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ジールコミュニケーションズ List of Products and Services

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Response during a controversy

Emergency response during a crisis.

In the event that a crisis occurs, we would like to introduce a service that provides support for minimizing the damage caused by the crisis through investigation and de-escalation assistance. ■ We can solve the following concerns: - I want to be prepared to respond quickly and accurately in case a crisis occurs. - I want to minimize the impact of digital crises on management. - I would like to participate in a simulated press conference conducted by top instructors in crisis management public relations. ■ Table of Contents - The necessity of responding to crises - What crisis response entails - About crisis investigation - About de-escalation support - Compensation for de-escalation costs - Benefits of hiring a professional service - Reasons why our company is chosen - Company overview During a crisis, various troubles may arise, and there is a possibility of facing a critical situation. In such cases, prompt and appropriate responses are crucial. If you have concerns about the risks of the web and social media, please feel free to consult with us.

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Measures to Prevent Flame-ups and Spread

Early detection and countermeasures for risk information

This is a recommended document for those who want to monitor for negative reviews about their products or services online, or keywords that may lead to "flaming," and for those who are concerned about whether employees are making inappropriate posts on social media. We monitor specified platforms (such as social media and search engines) that include your brand name, and if any risk information is discovered, we will conduct a risk analysis and provide optimal consulting. Because we offer a consistent service from monitoring to consulting, we can respond quickly without incurring additional procedures or costs. ■ We solve the following concerns: - I want to check posts related to our products or services. - I don't know how to deal with misinformation when it arises. - Our internal resources cannot monitor everything. ■ Table of Contents: - Anticipated Troubles - The Necessity of Measures to Prevent Flaming and Spread - What Measures to Prevent Flaming and Spread Entail - The Flow of Measures to Prevent Flaming and Spread - Benefits of Hiring a Professional Service - Reasons to Choose Our Company - Company Overview If you have concerns about risks on the web or social media, please feel free to consult with us.

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Establishment of internal organizational structure

Establishing a system to prevent online backlash.

In building an internal system, we will create a social media policy, conduct internal training, and establish a framework that minimizes the occurrence of criticism and backlash, as well as support the creation of a system that prevents further damage in the event of a problem. We will propose the optimal internal system construction plan that aligns with the challenges and objectives faced by our clients. ■ We will solve the following concerns: - Planning to start operating social media but feeling anxious about the risks - Wanting to establish an internal system that can respond to social media risks and troubles - Wanting to formulate guidelines and policies or review existing content ■ Table of Contents - Anticipated troubles - Necessity of building an internal system - What is internal system construction? - About rule formulation - About employee education - Examples of employee education (training for social media backlash countermeasures, crisis management public relations training) - Information provision regarding digital risks - Benefits of outsourcing to specialized companies - Reasons why our company is chosen - Company overview If you are struggling with "formulating rules regarding social media" or are concerned about "the risks of employee social media posts," please feel free to consult with us.

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Digital Risk Consulting

Supporting the creation of systems in the SNS era.

We provide supportive assistance in creating a fluid system that matches the SNS era for various types of companies and organizational structures. ▼ We can solve the following concerns: - Considering the operation of official SNS but want to implement organizational digital risk management. - Wanting to maintain and enhance brand image without affecting sales or recruitment activities. - Lacking knowledge and manpower regarding digital risks and unsure of what to do. - Seeking a consultation desk that can provide appropriate responses when risk information arises. - Wanting to prevent SNS troubles caused by employees and students but unable to provide adequate education.

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