不二家システムセンター List of Products and Services

We would like to introduce the strengths of the Fujiya System Center, including services and initiatives, facilities, and security. For system development used in contracted work, our dedicated development staff understands the business content and can develop suitable systems in consultation with the operational staff. We continuously monitor the system processing status and server operation status 24/7, enabling early detection and recovery from failures. 【Features】 ■ Support for various system infrastructures ■ Objective evaluations that maintain high ratings ■ 85% of operators reside near the business location, ensuring practical education and quality maintenance ■ Facilities such as multiple site operations and uninterruptible power supply equipment support speedy and high-quality operations *For more details, please refer to the PDF document or feel free to contact us.

• Other Management Services

Since our establishment in 1973, our corporate philosophy has been to prioritize "customer satisfaction," and we have been assisting in solving issues within our customers' business processes. Business Process Outsourcing (BPO) not only encompasses daily operations but also includes management and recruitment, as well as training during busy and slow periods. By outsourcing these tasks, our customers' talented personnel can focus on their core business. Moving forward, we will continue to strive for further improvement so that we can contribute to our customers' satisfaction. We kindly ask for your continued patronage and support. 【Business Activities】 ■ IT Planning and Development ■ Printing and Shipping ■ Order Call Center ■ Financial Accounting ■ Other BPO Services *For more details, please refer to the PDF document or feel free to contact us.

• Other Management Services

The "Accounts Receivable Management Business Improvement Solution" is a BPO service that performs tasks such as reconciling accounts receivable while confirming payment documents and amounts, as well as investigating discrepancies that arise between accounts receivable and payment amounts. The reconciliation of unmatched data often varies by customer, and frequent adjustments between departments can lead to a complex process that is prone to errors. Our company has established a "specialized department" focused on manual reconciliations to undertake these tasks, providing detailed services tailored to customer needs. 【Features】 ■ Achieves cost reduction ■ Improves quality ■ Enhances security ■ Concentrates resources on core business *For more details, please refer to the PDF document or feel free to contact us.

• Other services and technologies

The "Order Processing Improvement Solution" is a BPO service specialized in order processing. It provides services that address all aspects of order processing, not just the entry of order forms, but also essential tasks such as handling inquiries about missing information and stock shortages, as well as communicating delivery dates. Additionally, we offer a web service that allows user companies to easily search for order data and fax order forms. 【Features】 ■ Achieves cost reduction ■ Improves quality ■ Addresses availability issues ■ Concentrates resources on core business *For more details, please refer to the PDF document or feel free to contact us.

• Other services and technologies

The "Printing and Shipping Business Improvement Solution" is a BPO service that responds to customer requests from invoice printing to shipping operations. We carry out operations with a system that utilizes high-speed printers excellent for large-volume printing of individual data, available 24 hours a day, 365 days a year. This allows us to complete printing by the next morning and ship it first thing in the morning. This service is well-suited for tasks that occur in concentrated periods, such as printing invoices, delivery slips, and pay statements, sorting and shipping to branches, offices, or stores, and inserting and sealing customer invoices and direct mail. 【Features】 ■ Supported by ultra-high-speed printers ■ 24/7 operation allows for night-time support and reduces business time ■ Capable of handling special operations such as "branch stop" and "sales representative stop" ■ Certified with Privacy Mark and ISO 27001 ■ Access to the operations room is strictly restricted *For more details, please refer to the PDF document or feel free to contact us.

• Other services and technologies

The "Data Entry Improvement Solution" is a BPO service that handles tasks such as inputting attendance, contests, campaign applications, surveys, member registrations, and address information that arise from paper media. We also provide services that include verification work when there are discrepancies in entries and ancillary tasks such as campaign office operations. Additionally, we handle confidential and personal information and have obtained third-party certifications to ensure proper management and protection. 【Features】 ■ Comprehensive security certified by third-party organizations (P Mark, ISO 27001, ISO 20000) ■ High availability with a focus on BCP (Business Continuity Planning) through multi-site operations ■ High-quality operations through verified input ■ Low-cost operations achieved through thorough shift management ■ Flexible operational system that allows direct input into customer systems *For more details, please refer to the PDF materials or feel free to contact us.

• Other services and technologies

BPO services not only handle daily business processes but also include management and recruitment to education for handling busy and slow periods, allowing our clients' talented personnel to focus on core business activities by outsourcing operations. We accept inquiries and requests regarding various challenges in order-related tasks, as well as issues related to general affairs, accounting, and invoice dispatch, covering all non-core business operations for our clients. By outsourcing to our company, we support our clients' work style reforms. 【Features】 ■ Focus on core business ■ Stabilization of operations including personnel management ■ Response to fluctuating business volumes ■ Cost optimization ■ Business Continuity Planning (BCP) support *For more details, please refer to the PDF materials or feel free to contact us.

• Other services and technologies

Our company offers BPO services that allow customers to consider their business divided into core and non-core operations, utilizing outsourcing for non-core tasks. This enables our clients to focus their talented personnel on core operations, while outsourcing other non-core tasks, contributing to the strengthening of corporate competitiveness and the establishment of a foundation for improving customer service. 【Features】 ■ Implementation of operations focused on cost optimization ■ Pursuit of high quality ■ Availability response ■ Quick and stable support *For more details, please download the PDF or feel free to contact us.

• Other services and technologies