ジェクシード Company Profile

While the use of the web to expand sales is becoming widespread, we cannot stop inquiries by phone. To maintain a telephone support line, it seems that many challenges arise, such as securing personnel, training new staff, providing 24-hour support, storing records, and eliminating nuisance calls. In this seminar, we will discuss solutions for automating telephone response operations using an AI operator (the natural conversation robot commubo), as well as recording call content and storing it digitally. ◇Lecture Program 1. Tips for improving efficiency and conversion rates in telephone operations Hiroshi Nozawa, President and CEO While it has become common to increase conversion rates from the web, improving efficiency and conversion rates in telephone reception remains a challenge. We will explain ideas for making telephone reception more effective. 2. Visualizing reception with voice automated response AI (Introduction to telephone AI automation features) Koichi Kondo We will explain what can be revealed by automating responses through the company's main phone line using AI technology and visualizing the content being received. Target Audience: CEOs, CMOs, Corporate Planning, Information Systems, Owners of clinics and stores Cost: Free