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Vision Megane Co., Ltd. communicated business instructions from headquarters to stores through email, fax, groupware (bulletin board), and mobile phones. However, they faced challenges such as "the inability to see the progress and execution level of business instructions at the stores" and "the lack of clarity regarding the responsibility for executing the instructions." Therefore, they introduced "Tenbancho." They felt strongly that it was simple and easy to use, and that it could further utilize the tablet devices (iPads) they had already implemented. [Case Study] ■ Implementation Site: Vision Megane Co., Ltd. ■ Number of Stores: 108 stores (including franchise stores as of February 2018) *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

Heiwado is a GMS chain that operates large general supermarkets and small supermarkets primarily in Shiga Prefecture and the Kinki, Hokuriku, and Tokai regions. Until now, the company has used dedicated groupware to share business instructions with stores. Each store has over 50 sales areas, and the headquarters sends out as many as 350 pieces of information per store each week. When instructions become concentrated, it is easy for stores to overlook confirmations, making reminders via phone or email from headquarters a necessity. Immediately after implementing "Tenbancho," they achieved a 90% execution rate. Stores were able to reliably confirm outstanding instructions, leading to the eradication of missed responses. [Case Study] ■ Implementation: Heiwado Co., Ltd. ■ Number of Stores ・Heiwado: 156 stores, Group Companies: 4 stores *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

The Keio Group operates a bakery café called "Le repas" with 22 locations along the Keio Line. Before introducing "Tenbancho," communication between the headquarters and the stores was mainly conducted via fax and phone. At the headquarters, faxes were sometimes left unattended without reaching the responsible person or were lost. We decided to implement it because we believed that "to achieve results with the strategies devised by the headquarters, it is important to enhance the execution capabilities of the stores" aligns with our objectives. [Case Study] ■ Implementation Location: Keio Foods Co., Ltd. ■ Number of Stores: 22 stores (as of the end of March 2019) *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

At Nishimura Joy Co., Ltd., business instructions from headquarters were communicated 80% via fax and 20% via email. When the headquarters' instructions were faxed to each store, they were sorted at each location, which took a lot of time and effort. Additionally, the headquarters had to confirm replies from the stores and similarly sort those responses, which was truly burdensome. With the introduction of "Tenbancho," the number of instructions that used to be in the hundreds has been reduced, and only the truly necessary instructions remain, making the content more substantial. [Case Study] ■ Implementation Site: Nishimura Joy Co., Ltd. ■ Number of Stores - Shikoku Region: 8 stores, Chugoku Region: 3 stores (as of June 2017) *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

Popondetta Co., Ltd. was using email and groupware to communicate business instructions to each store. However, there were many instances where the instructions given to the stores were not being followed. By introducing "Store Manager" and "Dedicated Tablets," anyone affiliated with the stores can check and execute instructions anytime, anywhere. Thanks to the simplicity of the operations, anyone can easily operate and confirm instructions, resulting in a gradual increase in the execution rate since the introduction. [Case Study] ■ Implementation: Popondetta Co., Ltd. ■ Number of Stores: 51 stores (as of December 2016) *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

Smile and Thank You Co., Ltd. is a group of osteopathic clinics and treatment centers that operates multiple facilities. At that time, the company had 14 locations, but felt that if they increased the number of stores any further, they would be unable to manage them. After starting to use "Tenbancho," they became more careful in writing business instructions. Additionally, by visualizing the content and volume of the business instructions, they began to consider the timing and amount of instructions based on the workload of the stores. As a result, overall execution ability was able to increase by about 20 points, and now it has reached approximately 80% execution ability. [Case Study] ■ Implementation Site: Smile and Thank You Co., Ltd. ■ Number of Stores: 31 group osteopathic clinics (as of December 1, 2017) *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

Tokyu Store Co., Ltd. operates a chain of general retail stores that sell a variety of products, including general and fresh foods. The parent company decided to review its shared services and began searching for alternative services. During this process, they learned about a tool specifically focused on managing the execution of business instructions from headquarters to stores, and considered many tools, including "Tenbancho." Among the various similar services available, the reason for choosing our product was that it can be used intuitively without needing an explanation. [Case Study] - Implementation Location: Tokyu Store Co., Ltd. - Number of Stores: 84 stores (as of January 2019) *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

The APA Group is engaged in comprehensive urban development, centered around its hotel and condominium businesses. With the increase in headquarters operations due to the expansion of our bases, we began to consider whether we could respond not only through hiring more people but also through efficiency and systems. This led us to start researching the systems used in industries that operate multiple stores, such as retail and dining. It was during this research that we encountered "Tenbancho." We had already been working on improving operational efficiency through the introduction of IT tools like groupware, but for the field, the tools were scattered and not necessarily user-friendly. Therefore, we thought about consolidating the communication tools between the headquarters and the hotels into our product, aiming to reconstruct an environment where the field can focus on its core business of customer service. [Case Study] ■ Implementation Partner: APA Hotel Co., Ltd. ■ Number of Locations - Number of Hotels: 649 hotels in total (including directly managed, franchised, and overseas as of March 2020) *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

Maxvalu Nishinihon, as part of the reorganization of the supermarket business within the Aeon Group, was preparing for a new start with Marunaka Co., Ltd. and Sanyo Marunaka Co., Ltd., following their management integration in March 2019. When looking ahead to ensure smooth store operations, a challenge that arose was the communication methods between each store and the headquarters. Due to the large volume of instructions sent to stores, it was difficult for the headquarters to grasp the overall picture of the operational directives that needed to be implemented, necessitating the consolidation of business instructions that were dispersed across multiple communication tools such as email. To address this challenge and enhance the execution capability of store instructions, we adopted the "Tenbancho" system. [Case Study] - Implementation Site: Maxvalu Nishinihon Co., Ltd. - Number of Stores: 384 stores (as of April 2021) *At the time of the interview, there were 182 stores. *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System

Do you have concerns such as 'I want to reduce the burden on stores' or 'I want to make headquarters operations more efficient' in managing and operating chain stores? 'Tenbancho' is a cloud-based system specifically designed for multi-store operations that focuses on the execution management of operational instructions from headquarters to stores. It promotes smooth communication between headquarters and stores, providing strong support for store operations. It maximizes the execution power of stores to 100%, contributing to increased sales. [Features] ■ Instructions are simple and easy to understand ■ Quick measures through data visualization ■ Real-time understanding of store execution status ■ Stores execute without hesitation and with certainty ■ Anyone can respond quickly and easily *For more details, please refer to the PDF materials or feel free to contact us.

• Headquarters/Store System

The current model, where the supervisor (SV) is responsible for enhancing store services and the success of the business, is heavily influenced by the skills of the SV. The role of the SV is very significant, and the burden is increasingly growing. Store operations that rely on the SV will eventually break down. From now on, by having the headquarters directly manage store operations, we can eliminate the variability caused by the SV's skills. By regularly conducting undercover surveys, we will be able to check the quality of services that cannot be verified through remote management. By systematizing the operations that have relied on the SV with the store manager and Shopper's Eye, we can reduce the burden on the SV and operate the store with a minimal number of SVs. [Features] ■ Headquarters directly manages store operations ■ Increased customer satisfaction through thorough routine work (QSC) ■ Cost reduction *For more details, please refer to the PDF document or feel free to contact us.

• Headquarters/Store System