木村情報技術 List of Products and Services

AI-Q is an AI system that can be implemented as a chatbot for customer support or as an FAQ system for call centers. Are you feeling anxious about AI operations? You don't need to worry, as our company is supported by the largest group of professionals in the country. We launched the first AI inquiry system in Japan using IBM Watson's Japanese version, and we have achieved many results as an FAQ system for both internal and external use. Integration with social media is also possible, allowing usage via LINE and Teams. We offer multilingual support and an escalation feature to operators. *For more details, please refer to the catalog or feel free to contact us.

Our company will guide your utilization of AI to achieve essential results through a wealth of experience and a field-oriented approach. We provide consistent support across all phases of AI utilization, from education to custom development and unique platform provision. We have a proven track record in a wide range of industries, including manufacturing, infrastructure, construction, and public sectors. Whether you are unsure of where to start, struggling to see results from your PoC, or unable to identify cost-effectiveness, we will help you organize your thoughts at any stage of consultation. 【Features】 ■ A "field and real object principle" that involves visiting sites to directly understand the realities of operations. ■ Research and analysis are merely tools; the realization of reform requires a persistent attitude in seeking solutions. ■ Promoting transformation based on communication between people. ■ A unique method that combines analog skills with digital technology. ■ Ongoing support that commits to achieving results. *For more details, please download the PDF or feel free to contact us.

Our company provides "AI education support" through practical workshops that are directly linked to business applications, starting from the basics. In addition to foundational knowledge of AI and understanding of risks, we delve into how to actually use AI in business through prompt design and the utilization of AI agents. We individually design the content according to the level from beginner to intermediate and the usage environment such as Copilot and Gemini, providing support not only for training but also for practical application and establishment in the field. 【Examples of Achievements】 ■ Airline Operations Company: AI Education Support and Utilization Promotion Project - Gradual support from AI risk education to practical application - Curriculum design tailored to specific job roles such as pilots and mechanics - On-site follow-up support - Raising the overall AI literacy of the organization *For more details, please download the PDF or feel free to contact us.

We provide "AI utilization support" that connects construction, verification, and improvement to practical application. We deeply understand the challenges and workflows on-site and concretize AI utilization themes. Utilizing existing environments such as Copilot and Gemini, we build solutions that can be tested immediately. Additionally, we continuously improve through precision tuning based on actual operational data from the field. We enhance accuracy to a level that can be utilized in business, ensuring that AI utilization does not end with implementation but leads to tangible results. 【Features】 ■ Theme design through business hearings ■ Agent construction and field testing ■ Precision tuning through feedback *For more details, please download the PDF or feel free to contact us.

Our company provides "AI Application Consulting" that supports clients from business analysis to business redesign. By thoroughly interviewing about business flows, data, and personnel allocation, we clarify the areas where AI should be utilized, starting from on-site operations. We assist in business transformation and business model transformation through the redesign of business flows and optimization of personnel allocation based on the premise of AI utilization. 【Features】 ■ Thorough interviews on business flows, data, and personnel allocation ■ Identification of AI applicable operations ■ ROI analysis and development of implementation roadmap *For more details, please download the PDF or feel free to contact us.

We offer "custom development" that provides comprehensive support from design tailored to your business needs to implementation and improvement. Based on PoC and evaluation results, we implement a system that can be used in actual operations. We customize it to fit your business while leveraging your existing environment, delivering it in a form suitable for practical use. Additionally, by adopting an approach that progresses development and improvement in parallel, we can quickly build the system while immediately reflecting feedback from the field. 【Examples of Achievements】 ■ Power Company: Development of a Hazard Prediction AI Assistant - Analyzes and presents risk occurrences based on data from accident reports and other databases in the hazard prediction activities of field workers. - Includes a function to collect information on troubles and near misses. - Realizes a system that is easy to operate in the field based on RAG. *For more details, please download the PDF or feel free to contact us.

Our company provides a unique platform as a foundation to support the utilization of AI. By leveraging technologies such as RAG and vector databases, we offer an environment where internal data can be utilized safely and efficiently. We connect multiple AI agents according to business needs, allowing them to autonomously execute tasks. Furthermore, we support governance management and the visualization of operational status, creating a system that can be operated with confidence. With a centralized management foundation, we assist in the advancement of business operations and the improvement of productivity. 【Function Examples】 ■ Agent collaboration flow construction ■ Operational status dashboard ■ Governance management screen *For more details, please download the PDF or feel free to contact us.

"sINQ" is a corporate AI assistant service that addresses these needs by utilizing two types of knowledge search mechanisms. It implements features that allow for the construction and management of AI assistants tailored to specific use cases. The assistant can be set to either a response generation type or a Q&A type. Additionally, it considers the utilization of core business information, such as recommending maintenance procedures and functional differences between products from product and service manuals. 【Addressing the following needs】 ■ Want to use internal documents as they are ■ Want to prevent misleading information caused by hallucinations according to the knowledge level of the questioner ■ Want to recommend reference information from generative AI to experienced employees *For more details, please download the PDF or feel free to contact us.

"TalkAId" is a role-playing support service that employs generative AI as its engine. It flexibly accommodates various role-plays to enhance talk scripts and product knowledge. Administrators can view the history of each representative's role-plays, allowing them to check not only evaluations but also what topics were discussed. 【Features】 ■ Freely set the character of the counterpart ■ Fair feedback ■ Set goals for each role-play ■ Support for audio input and output *For more details, please download the PDF or feel free to contact us.

"Real Time Translator" is a tool that automatically transcribes and translates audio from web conferences. By simply installing it on your PC, it enables not only the organizers of various web conferences but also all users participating remotely to have their voices translated and transcribed. Audio files are automatically saved, which is helpful for creating meeting minutes. Real-time audio translation and text translation can be performed into a specified language from over 100 recognized languages. 【Features】 ■ Real-time transcription of voices from web conference participants ■ Achieving barrier-free meetings with simultaneous interpretation of web conferences ■ Smooth incorporation of company-specific terminology through dictionary registration *For more details, please download the PDF or feel free to contact us.