京西テクノス List of Products and Services

Total Multi-Vendor Service acts as a service partner for various manufacturers, providing a range of skills from Kosei engineers, primarily focused on after-sales service for products. From first-level support at our 24/7 support center (call center) to field services with skilled engineers assigned from 15 locations nationwide, repair shops that conduct pick-up repairs and inspections equivalent to manufacturer quality, and parts management centers that handle logistics for parts, demo units, and inspection items, we can fully outsource after-sales service within Japan. In addition to providing requested services, we propose improvements to business flows and customer interactions based on our experience handling various manufacturers' products. We contribute to enhancing product brands as a partner to manufacturers. 【Services Offered】 ■ Support Center (Call Center) ■ Field Service ■ Repair Shop ■ Parts Management Center *For more details, please refer to the PDF document or feel free to contact us.

• others

"KLES" is a service that performs repair, preventive maintenance, and redesign as part of extending the life of important electronic devices that customers are about to give up on. As a professional group of Equipment Doctors, we are uniquely positioned to meet the diverse needs of our customers. You can trust us with the repair of electronic measuring instruments and industrial electronic devices, regardless of the manufacturer, even after their repair support has ended. 【Features】 ■ Extensive repair track record and high completion rate ■ Diagnosis of electronic devices from all manufacturers, regardless of whether support has ended, is possible ■ Calibration is performed after repairing electronic measuring instruments, and a certificate of results is provided ■ We also propose preventive maintenance to prevent failures, deterioration diagnosis, and redesign of spare circuit boards ■ Functional testing after repair is possible for general-purpose equipment such as PLCs and servo amplifiers 【For those who are facing these issues】 ■ Devices are integrated into systems and need to be used for 20 to 30 years ■ They are old, and no one is willing to take care of them ■ There are no substitute devices ■ Due to equipment registration, measurements can only be taken with this specific instrument, etc. *For more details, please download the PDF or feel free to contact us.

• maintenance

At Kyōnishi Technos Co., Ltd., we offer calibration and repair services for measuring instruments and weighing devices. We support our customers' calibration management from both the perspective of the largest calibration service in Japan and the repair technology for measuring instruments that we have cultivated over many years. If there is a deviation from specifications after calibration, repairs can be made through our in-house service 'KLES.' We will conduct re-calibration after repairs and deliver the instruments. Additionally, we provide calibration item management services for customers' internal operations and entire factories. We manage calibration items and various documents on the cloud, allowing for reminders of calibration deadlines and order processing. 【Features】 ■ A wide calibration range supporting 50,000 models ■ Significant reduction in effort and time by providing one-stop repair services for deviations from specifications ■ We also offer management packages for calibration instruments *For more details, please download the PDF or feel free to contact us.

• Other measuring instruments

We offer "Kyosei Global Services," which provides Japan-quality services globally with short lead times and low costs. In "GRS (Global Repair Service)," we handle the repair of defective products from overseas at our bonded factory located within Kansai International Airport, as well as inspection and checking of imported products, and storage and management of service parts. Additionally, in "GCS (Global Calibration Service)," we provide stable service quality for the calibration of measuring instruments and weighing devices operating overseas. **Strengths of Kyosei Global Services** - Repairs and calibrations can be performed without customs clearance for equipment from overseas factories. - By handling services at a bonded factory, we significantly reduce the hassle, time, and costs associated with customs clearance and domestic transportation. - A "Ministry of Economy, Trade and Industry New Partnership Certified Business" that emphasizes Japan Quality. *For more details, please download the PDF or feel free to contact us.*

• Other Management Services

KSSP (Kyoto West Service Solution Package) is a service that packages various management systems and engineering practices. We provide various management systems developed from service practices in the fields of healthcare, measurement, information and communication, and environment and energy. We provide real-time feedback on the progress of business that is constantly changing. By analyzing service history data, we achieve improvements in efficiency, increased customer satisfaction, and reflections in new product development. 【Examples of Proposals】 ■ Call reception history management system + support center ■ Schedule management system + field service ■ Repair progress management system + repair shop ■ Replacement parts management system + parts center *For more details, please download the PDF or feel free to contact us.

• Process Control System

"Wi-VIS" is our proprietary IoT remote monitoring tool designed to monitor various equipment and facilities operating in factories, plants, and hospitals. By installing various sensors, it enables monitoring tailored to the equipment and site. Additionally, the collected data is continuously monitored at the support center within Kyosei Technos, and field engineers are assigned as needed to contribute to rapid recovery. The monitoring data is stored on a cloud server and can be accessed from PCs, smartphones, etc. Analyzing the monitoring data stored in the cloud also contributes to predictive maintenance. 【Features】 ■ Compatible with all types of sensors for monitoring ■ Support center monitors 24/7, ensuring rapid recovery of equipment ■ Predictive maintenance using accumulated data *For more details, please download the PDF or feel free to contact us.

• Security cameras and surveillance systems

"Attacker III" is a fault diagnosis tool that excels in various situations. It allows for quick non-powered judgment of component quality during implementation inspection processes on production lines and in development design departments. Your engineers can swiftly determine the quality of components on circuit boards in the field. Additionally, it makes it easy to identify defective products in the final inspection process of component manufacturers. 【Features】 ■ Demonstrates power in fault diagnosis of mounted circuit boards ■ Capable of individual inspection of electronic components ■ Allows for circuit operation verification in a non-powered state *For more details, please download the PDF or feel free to contact us.

• Non-destructive testing

Our company offers "One-Stop Mechatronics Development," providing total support from POC and proof-of-concept unit development to product commercialization in system development. We propose total system development that includes software, hardware, and precision mechanisms. We also manufacture and sell minimal fab equipment for semiconductor manufacturing and engage in new development. Please feel free to contact us if you have any requests. 【Process】 1. Product planning 2. Proof-of-concept unit production: Software / Control circuits / Structure and mechanisms 3. Mass production prototype: Production technology / Mass production support / Standards and approvals 4. Mass production: Maintenance / Service *For more details, please download the PDF or feel free to contact us.

• others

Our company offers the "KYOSAI TECHNOS Education Service," which provides a "learning environment" that nurtures "human resources" to enhance corporate value, utilizing our unique expertise in human resource education. We provide a distinctive educational style that leverages the know-how gained from training numerous engineers. Additionally, we customize training materials according to your needs through hands-on training using actual equipment, ensuring that we always deliver optimal education. 【Features】 ■ Customization of educational content specifically for your company ■ Injection of know-how from specialists with field experience ■ Hands-on training using a wealth of actual equipment *For more details, please download the PDF or feel free to contact us.

• Employee training