ダットジャパン List of Products and Services

Datt Japan proposes suitable solutions for improving the efficiency of call center operations! With over 25 years of experience in call center operations, we achieve low-cost, short-term, and high-quality support utilizing generative AI. ■ "Conversational Chatbots" and "Conversational AI" We promote the practical use of generative AI, including chatGPT, which allows for reduced labor costs, minimized errors, and consistent automation by linking with our in-house systems. ■ Achieving overwhelming low costs By utilizing our in-house systems and generative AI, we have achieved a cost reduction rate of over 25% after outsourcing operations! ■ Speed backed by extensive operational experience Leveraging our rich operational experience with major clients, we can respond to everything from business design to operational construction, personnel assignment, and training in as little as three months. ■ Reliable support and robust security Using our highly secure in-house developed systems, we build flexible service designs tailored to customer needs. With a solid support system, we continue to provide high-quality services even after operations begin. ■ Multilingual support We have an offshore base in the Philippines, allowing us to secure highly skilled personnel and provide multilingual support for call centers.

• Sales Agent

"Genbuster Vehicle Maintenance Version" is a cloud-based system that allows for the creation and management of reports on-site using PCs, tablets, and smartphones. Documents can be easily created using registered templates. It contributes to paperless operations and improved business efficiency. The automatic generation of electronic seals also facilitates a smooth approval process. It fully complies with the "5 requirements" of the Ministry of Land, Infrastructure, Transport and Tourism's vehicle maintenance guidelines. While enhancing the transparency and reliability of maintenance operations, it achieves efficiency through digital transformation (DX). 【Ministry of Land, Infrastructure, Transport and Tourism Vehicle Maintenance Guidelines 5 Requirements】 1. Photography according to the vehicle maintenance status 2. Preservation of maintenance methods and names of parts and materials used 3. Preservation of service fee information 4. Preservation of evidence of consumer consent 5. Preservation of information for a certain period and post-verification In addition to proposals for business improvement by dedicated staff and optimal implementation methods, we provide total support for on-site explanations and operations. If desired, we also offer after-support after the start of operations. *For more details, please refer to the materials. If you have any questions, please feel free to contact us.

• Document Management System

A cloud software that enhances the transparency and reliability of vehicle maintenance and achieves efficiency through digital transformation (DX). It fully complies with the following "five requirements" of the Ministry of Land, Infrastructure, Transport and Tourism's vehicle maintenance guidelines. ◆ Ministry of Land, Infrastructure, Transport and Tourism's Vehicle Maintenance Guidelines 1. [Photographing according to the vehicle maintenance status] 2. [Saving maintenance methods and names of parts and materials used] 3. [Saving information on service fees charged] 4. [Saving evidence of consumer consent] 5. [Storing information for a certain period and post-verification] Proposals for business improvement by dedicated staff—optimal implementation methods, explanations to the field, and operations, etc. Total support for implementation is available. If desired, after-support will also be provided after the operation begins.

• Other commercial buildings and service facilities

This is an app that combines over 35 years of expertise in construction management software with cloud technology to achieve "DX transformation" and "paperless management" on-site. ■ Easy paperless management with just a "smartphone" for "instructions, reports, and ledger creation"! By templating the documents you are currently using with 'Genbaster', you can create documents on your smartphone. The cloud database enables easy paperless management "anytime," "anywhere," and "by anyone." ■ "Ease of use" × "Clarity" with intuitive DX design! We have adopted an intuitive DX design that combines ease of use and clarity, aimed at those who are not familiar with IT devices or computers, as well as the elderly. ■ Total implementation support with "Investigation ⇒ Improvement ⇒ Introduction ⇒ Operation"! In addition to support for the implementation itself, we offer total support for improvements in on-site operations through proposals from staff with experience in various industries, suitable implementation methods, explanations to the site, and operation. If desired, we also provide after-support after the operation begins. *For more details, please download the PDF or feel free to contact us.

• Construction and process management software

Photo management system using cloud infrastructure. Basic features: "Photo registration," "Registration and management of progress information," "Easy creation of instructions using map information," etc. ~ We can flexibly accommodate customization requests, so please feel free to consult with us ~

• Other Software

Combining over 35 years of expertise in software development with cloud technology, we realize "digitalization and paperless operations" in "warehouses, logistics, and factories." This promotes the streamlining of operations and maximizes contributions to production performance. ■ Digitalization and paperless operations of "inventory management and various reports"! By digitizing existing forms such as Excel, reports can be easily created on smartphones, tablets, and PCs. Since they are operated and stored in the cloud, reports can be created and viewed "anytime," "anywhere," and "by anyone." ■ Intuitive DX design that combines "usability" and "clarity" with 'multilingual support' We adopt an intuitive DX design that incorporates usability and clarity for those unfamiliar with IT devices or computers, including the elderly. Multilingual support, such as English and Chinese, is also available. ■ Thorough support for the introduction and operation based on 'waste reduction' and 'efficiency' on-site! We propose improvements to business processes and structures. We will conduct hearings with both management and on-site personnel to ensure optimal implementation. If desired, we will also hold regular meetings after implementation to support the establishment of operations. We provide 'total support' that is close to our customers.

• Construction and process management software

The 'On-Site Camera Civil Engineering Edition' is a construction photo camera app for iOS devices that supports electronic delivery and features an electronic blackboard function. By using the electronic blackboard, photography that was previously done by multiple people can now be done by one person. Since multiple blackboard data can be created, the hassle of rewriting the blackboard for each construction project is eliminated. This streamlines the time-consuming process of taking construction photos, leading to reduced work hours. [Features] - Construction photos for electronic delivery can be taken with a single mobile device that has the app installed. - The use of the electronic blackboard allows for solo photography. - Multiple blackboard data can be created, eliminating the need to rewrite the blackboard for each construction project. - Issues such as chalk or text being hard to read due to smudging do not occur. - With the electronic blackboard, you can choose to display or hide it, allowing you to focus on photography. *For more details, please refer to the PDF document or feel free to contact us.

• Other Software

This document introduces a comparison of the features of "On-Site Camera LITE," "On-Site Camera PRO," and "On-Site Camera Civil Engineering Edition." It includes information on "main target construction," "photo storage location," "type of blackboard," "blackboard item editing," "simple drawing on captured photos," and "compatible models." Additionally, it explains the differences in usage methods with accompanying photos. Please choose the option that best fits your usage style based on features and target operations. 【Comparison Products】 ■ On-Site Camera LITE ■ On-Site Camera PRO ■ On-Site Camera Civil Engineering Edition *For more details, please refer to the PDF document or feel free to contact us.

• Other Software

"Field DE Camera LITE/PRO" is a construction photo camera app for iOS devices that includes an electronic blackboard function compatible with electronic delivery (※). ※ "Field DE Camera LITE" does not support electronic delivery for public works. Please use "Field DE Camera PRO" for electronic delivery. With a mobile device that has the app installed, you can take construction photos for electronic delivery without carrying multiple blackboards to the site. There are no issues such as chalk writing being hard to read, and by using the electronic blackboard, you can take photos that previously required multiple people to do, all by yourself. 【Features】 ■ You can take construction photos for electronic delivery with just one mobile device that has the app installed. ■ Using the electronic blackboard allows for solo photo taking. You can choose to display or hide it, enabling you to focus on taking photos. ■ By using a shooting list, you can check the drawings and number of photos for each shooting location, preventing missed or incorrect shots. ※ Creating a shooting list requires our products "Field Editor CALSMASTER" or "PHOTOMASTER Plus." ※ For more details, please refer to the PDF materials or feel free to contact us.

• Other Software

"PHOTOMASTER Plus" is a photo management software designed for construction projects, aimed at improving the efficiency of management tasks related to capturing and organizing rebar photos. Information such as cross-sectional diagrams and symbols extracted using the "Rebar Photography Tool" can be collectively used to create photo boxes by importing them with the "Photo Management Tool." Photos taken using the shooting list are automatically sorted and organized, significantly reducing the time required for photo organization tasks. *The use of the shooting list requires a Ricoh digital camera from the G series or 'On-site Camera LITE/PRO.' It frees you from tedious tasks such as writing cross-sectional diagrams on a blackboard. 【Features】 ■ Organization of photos using the Photo Management Tool ■ Extraction of cross-sectional diagrams using the Rebar Photography Tool ■ Editing with the Album Creation Tool ■ Output of electronic delivery data for maintenance construction ■ Enhanced camera integration *For more details, please refer to the PDF materials or feel free to contact us.

• Other Software

The 'Site Editor CALSMASTER' is an integrated package software that adds electronic delivery support systems to the digital photo management system developed over approximately 20 years in the 'Site Editor' series. The software itself is free, with no limit on the number of installations on computers. You can choose a USB key that combines the necessary tools. It supports a wide range of fields from civil engineering to electrical equipment, mechanical equipment, and architecture, strongly supporting the IT transformation of construction sites and electronic delivery. [Features] ■ Most functions can be used immediately before purchase with no limit on the number of installations ■ USB key authentication method is used for function unlocking ■ Server option is recommended for simultaneous work ■ Compatible with small blackboard information linkage function ■ Compatible with reliability verification (tampering detection function) *For more details, please refer to the PDF materials or feel free to contact us.

• Other Software