Kaltura AI Avatar that draws out understanding and action.
Not just "answering," but an AI avatar that draws out understanding and action through "dialogue."
Kaltura AI Avatar utilizes the knowledge from materials, videos, FAQs, and other resources held by companies to deepen user understanding through dialogue and guide them to the next action. 【For example, in response to the following concerns】 ● It takes a lot of time to handle repetitive inquiries and explanations. ● Training and education are one-way, so there is concern about whether participants understand. ● Although product materials and internal FAQs are accumulated, they are not reaching the people who need them. ● I want to try using an AI avatar, but I am worried about risks such as information leakage and rights infringement. 【What Kaltura AI Avatar can do】 ● Engage in dialogue with users based on existing materials as instructed, support understanding, and guide them to the next action as needed. ● Provide explanations while viewing the user's shared PC screen and accommodate various illustrations. ● Responds by referencing only the specified information, ensuring safety. It is also possible to instruct on the company's unique rules and how to respond when unable to answer. ● Records conversation history with users, which can be used for analyzing response quality and continuous improvement. 【Use Cases】 ● Utilizing internal knowledge and onboarding ● Human resource development ● Customer support and product explanations ● Sales and marketing
- Company：コレオス
- Price：Other
