Information systems, human resources, accounting! AI judges the content of the questions and automatically routes them to the appropriate department.
We will explain a system that allows employees to handle all company inquiries at a single point of contact without hesitation about "where to ask." The "Master Agent" autonomously determines the nature of the questions and automatically routes them to the appropriate specialized agents, such as HR or IT. Employees are freed from the burden of selecting the inquiry destination and can enjoy a seamless experience. Each department can focus on maintaining knowledge related to their own area, thereby simultaneously optimizing the operational structure. *Detailed explanations of a new feature that organizes inquiries in complex organizations are provided in the materials.
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A new feature that organizes inquiries from complex organizations is explained in detail in the document.
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A new feature that organizes inquiries from complex organizations is explained in detail in the document.
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PKSHA Technology Inc. is a company that develops algorithms based on natural language processing, image recognition, and machine learning/deep learning technologies, and provides them as solutions. Furthermore, it accelerates social implementation by developing products based on these solutions and offering them as SaaS. New needs identified in this process are fed back to the development team, creating a cycle for the future software development process.
