[Support Case] Gaiax Inc.

Doubling the number of business negotiations while ensuring quality! A case study of outsourcing the approach to new leads.

We would like to introduce a case study on the implementation of inside sales at Gaiax Co., Ltd., which provides support for social media marketing. The company originally had only two field sales representatives, limiting the number of deals they could handle. There was a need to scrutinize leads and improve the quality of negotiations. Additionally, they were unable to respond to all inquiries, resulting in missed opportunities. Since providing support in July 2019, when comparing the first and second halves of 2019, the number of negotiations has doubled. Furthermore, with the increase in negotiations and repeated effectiveness verification, they have become more efficient in identifying their ideal customers than before. [Case Overview] ■ Challenges - Limited sales resources necessitated an improvement in the quality of negotiations. ■ Results - Within six months of support, the number of negotiations doubled while maintaining quality. *For more details, please refer to the related links or feel free to contact us.

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