[Case Study] SOLA SPA Shinjuku

Thanks to the smoke clear, we would like to introduce a case where customer complaints have significantly decreased!

We have introduced "Smoke Clear," which we handle, to the bathing facility SOLA SPA Shinjuku. At this facility, the smoking area was only outdoors, requiring customers to go outside to smoke. This led to frequent complaints from customers, especially on rainy days or during cold seasons, asking if there was a place to smoke indoors. We received feedback such as, "Customer stress has decreased, and the facility can operate more comfortably overall," and "We are satisfied with its performance, as it effectively separates smoke while being compact." [Case Overview] ■ Introduction Background - The smoking area was only outdoors, necessitating customers to go outside to smoke. - Complaints were frequently received on rainy days and during cold seasons. ■ Effects - A comfortable smoking environment for customers was established, which also helped reduce street smoking. - We are satisfied with its performance, as it effectively separates smoke while being compact. *For more details, please download the PDF or feel free to contact us.

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