Case Study of AI Implementation | Breaking Away from Personalized Tasks in HR and General Affairs Departments
It is also possible to learn the know-how of veteran employees and deploy it company-wide! A case study on reducing dependency through AI implementation.
We would like to introduce examples of utilizing generative AI aimed at breaking away from person-dependent tasks in the Human Resources and General Affairs department. Specific applications include delegating internal inquiry responses and standardizing inquiry processing, organizing internal regulations and procedures, and centralizing scattered information. Additionally, by building a system that accumulates manuals for the logistics management system and allows a chatbot to respond, we have been able to reduce training time and on-site burdens, as well as decrease person-dependent responses. 【Utilization Details】 ■ AI delegates internal inquiry responses and standardizes inquiry processing ■ Learns the response know-how of veteran employees and deploys it company-wide ■ Supports inquiries from overseas locations through multilingual capabilities ■ AI automatically detects updates to regulations and always reflects the latest status ■ Visualizing and standardizing business processes eliminates dependency on specific employees ■ Optimizing business flows with AI prevents risks of person-dependency and business stagnation *For more details, please download the PDF or feel free to contact us.
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【Success Case】 ■Mitsui O.S.K. Lines Logistics - Built a system to accumulate manuals for the logistics management system and enable the chatbot to provide answers. - Reduced training time and on-site burden, and minimized reliance on individual responses. *For more details, please download the PDF or feel free to contact us.
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IceMiley Inc. is a company that proposes appropriate solutions to solve various challenges faced by businesses through AI. Our job is to connect companies that want to develop and sell AI products with those that want to implement AI and achieve digital transformation, bringing smiles to both sides. Additionally, we operate one of the largest portal media in the country that introduces suitable AI products for companies, referencing numerous implementation and utilization case studies.