Immediately after the iPROS inquiry, the phone response is coordinated with the 'PROBiZZ' team to guide it towards a high-probability business negotiation.
In "PROBiZZ," we conduct prompt phone follow-ups for hot leads after form inquiries on iPROS. Based on the inquiry information, we can make timely contact while understanding the content and level of interest. This after-call initiative ensures that we capitalize on the high interest immediately after the inquiry and connect it to business negotiations. Through careful listening during the call, we delve into the needs and facilitate a bridge to the sales department. By ensuring that the "PROBiZZ" representative reliably follows up on the initial contact with the customer, we prevent lead drop-off. Furthermore, by accumulating and sharing customer response data, we contribute to the optimization of future initiatives. This system, which enhances the quality of initial actions, serves as a powerful support for improving the efficiency and results of overall sales activities.
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In "PROBiZZ," we immediately capture lead information after form inquiries and provide prompt telephone responses. During the after-call, we carefully listen to the lead's interests and consideration status for implementation. The details of the hearing are recorded and accurately communicated to the sales department, eliminating any redundancy. By making contact before the enthusiasm right after the inquiry cools down, we can expect an improvement in the conversion rate to business negotiations. Furthermore, we have established response scripts and training systems to maintain the quality of our interactions. The feedback obtained can also be utilized for marketing improvements and to reflect in proposal materials. This enables "PROBiZZ" to achieve smooth collaboration between sales and marketing. [Key Points] ■ Immediate telephone follow-up to leads after inquiries ■ Accurate communication of hearing details to sales ■ Effective utilization of customer data for future initiatives
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Company information
Engine Co., Ltd. offers the inside sales support service 'PROBiZZ' to structurally solve sales challenges for companies. Aiming to streamline the sales process and maximize results, customization tailored to corporate needs is possible. An experienced dedicated team handles everything from creating target lists to outreach and setting up business meetings. Through data-driven strategy design and KPI management, continuous improvement and reproducibility of results are achieved. Additionally, we support the visualization and analysis of sales activities by utilizing the latest tools and technologies. With a proven track record across various industries, we provide services backed by reliability and performance. Engine Co., Ltd. offers a new standard of sales support that realizes the "systematization" of sales and the "reproducibility" of results.
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