【Shelter Case Study】Y&Y Music Co., Ltd.

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last updated：Dec 19, 2025

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We would like to introduce a case study where "Shelter" was implemented at the up-and-coming Y&Y Music Co., Ltd., which continues to receive high feedback from customers despite being relatively young. The company, which buys and sells pianos, receives an average of 700 to 900 customer inquiries per month, and this number is expected to continue to grow. "Shelter" took on the responsibility of managing the vast amounts of customer and transaction information that could not be handled by spreadsheet software. [Case Overview (Excerpt)] ■ Purpose of Implementation - Centralized management of customer information, negotiation information, inventory/shipping information, etc. - Accelerating information exchange through cloud management and reducing input errors ■ Challenges - Manual input of vast amounts of data takes time and is prone to input errors - Unable to manage customer information in a way that allows multiple telephone operators to reference it instantly *For more details, please refer to the related links or feel free to contact us.

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【Summary of Other Cases】 ■Implementation Effects - By moving various data management to the cloud, we have successfully reduced time by about 60 hours per month. This has allowed us to dedicate more time to business negotiations, resulting in an improved closing rate. - Automation of document creation and the use of data import/export have reduced human errors. ■Operational Method - We manage various necessary information for our business in the cloud using "Shelter," and we have created a unique management application in-house, continuously improving input fields and operational methods. - From the customer information management screen, contracts can be automatically generated with just one click. *For more details, please refer to the related links or feel free to contact us.