Salesforce [Inquiry to Order Management and Maintenance Support Centralization]
Salesforce is a product of Salesforce Japan, Inc.
Leave business improvement using Salesforce to CrossTech!
We provide comprehensive support for your internal systems, from the implementation of CRM and SFA functions to CTI integration, web page construction and integration using Experience Cloud, as well as support for utilizing and maintaining already established systems. We can also handle maintenance contract management for the machinery your company sells, including email notifications. We offer proposals for systemization based on your business requirements gathered through hearings, as well as broad support for system implementation using Salesforce, utilization support for existing environments, and system maintenance. - We provide end-to-end support for implementation and maintenance tasks, including requirement definition, release, and operational maintenance. - Engineers well-versed in business systems accurately analyze customer needs and challenges to support the IT transformation of their operations. - Through proactive communication that aligns with our customers, we achieve smooth collaboration and seamless project advancement.
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basic information
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Price information
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Applications/Examples of results
<Development Achievements> - Customer Management System - Sales Management System - Inquiry Management System with CTI Integration - Web Page Construction and Member Management System linked with Web Pages, Reporting and Aggregation System - Sales Activity Support System
Company information
Crosstech Co., Ltd. is based in Yokohama City, Kanagawa Prefecture, and provides a wide range of IT solutions, including proposals, design, and development of business systems, information system outsourcing services, network construction, PC and server implementation, and web production. We support our customers with a one-stop service from optimal system design to implementation and operation, closely addressing their challenges to achieve business efficiency and modernization of IT environments. Our strength lies in our flexible response rooted in the field of small and medium-sized enterprises, and we support the growth of local companies with total solutions that include cloud migration and security measures. As a trusted partner, we are committed to solving our customers' issues with all our efforts.
