[Case Study of Corporate Mobile Phones and Smartphones] BPO Services <Machined Products Business>
STJ Group (Santec Telecom Japan Co., Ltd., STJ Rentec Co., Ltd.)
Remote management using MDM has dramatically improved work efficiency and reduced the burden on the management department!
We would like to introduce case studies of the "Comprehensive Mobile Business Support Service (Marumo)" and "OptimalBiz (MDM)" in the machine processing business. The company contracted an MDM provided by a telecommunications carrier when introducing business terminals, but faced challenges such as lacking the know-how for environment setup, which limited its utilization. After implementation, by utilizing MDM operation support, they achieved reliable operation with comprehensive support. Tasks that are prone to occur, such as settings and management information changes, can now be completed in-house. [Case Overview] ■Challenges - Difficulties in managing devices - Lack of knowledge about MDM ■Effects - Automation with MDM tools - Support from MDM professionals *For more details, please download the PDF or feel free to contact us.
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Company information
The STJ Group (Santelecom Japan Co., Ltd. and STJ Rentec Co., Ltd.) specializes in the sales, rental, and maintenance of wireless equipment and related solution products. (e.g., commercial wireless devices, IP wireless devices, license-free specific low-power transceivers, solutions such as cameras and relay devices) ~List of Locations~ ■ Hokkaido Sales Office / Experience Center Sapporo ■ Tohoku Sales Office ■ Kanto Sales Office (Head Office) / Experience Center Tokyo ■ Kansai Branch / Experience Center Osaka ■ Kyushu Sales Office Additionally, the group company Santelecom Japan Co., Ltd. also engages in mobile corporate business. With a track record of implementation in major corporate BCP, we offer BPO services where Santelecom Japan serves as the customer contact point, providing support for bulk management of devices, as well as assistance for malfunctions and losses. We can also provide comprehensive support proposals, including consulting on corporate communication environments and suggestions for office products and business improvement tools.