Assertive Communication Course
Kanagawa Prefectural Labor Welfare Association Public Interest Incorporated Foundation Labor Course
Smooth out human relationships! Enhance organizational power!
I want to ask, I want to be careful, I want to decline, but it's hard to say, I can't say something like this... Many people struggle with communication, feeling stressed because they can't convey their thoughts in various situations at work, which can lead to lowering their own evaluation or damaging their relationships with others. Assertive communication is useful in such situations. It is a communication method that respects the other person while not suppressing oneself, facing one's own feelings and desires sincerely, and conveying them honestly and equally to the other party. By mastering assertive communication, it becomes possible to achieve good communication and constructive discussions with others, which helps in building smooth interpersonal relationships and strengthening organizational power. This course will introduce the mindset and practical tips underlying assertive communication that can be utilized in daily work. Event Schedule: - Zoom Live Lecture July 25, 2024 (Thursday) 14:00 - 17:00 (3 hours) - WEB On-Demand Lecture Viewing period: One month from the day after the lecture. For applications after the live session, the viewing period is one month from the desired date. *If you are unable to attend within the period, please let us know.
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basic information
1. What is Assertive Communication (1) Basic Concepts 1. Balance in Communication 2. Useful Situations (2) Positioning 1. Three Switches Commonly Seen in Daily Life 2. Assertive Communication as the Fourth Switch 2. The Foundation of Assertive Communication (1) Four Pillars Supporting Assertive Communication (2) The Foundation Supporting the Pillars: Our Rights 3. Assertively Saying No (1) What an Assertive No Is (2) Organizing What You Want to Decline (3) Key Points and Flow When Communicating No 4. Assertively Expressing Requests (1) Organizing What You Want to Communicate (2) Mindset in Assertive Communication (3) Key Points and Flow When Communicating Requests 5. Assertively Exchanging Positive Words (1) Key Points When Communicating Positive Words (2) Key Points When Receiving Positive Words 6. Conclusion: Aiming for a High Level of "Psychological Safety" (1) What "Psychological Safety" Is (2) How Assertive Communication Can Spread in the Environment *Please note that the course may be canceled or changed due to various circumstances.
Price information
Tuition Fee 8,250 yen per person (including tax) for live and on-demand streaming Course Format - Zoom Live Lecture This is an online live lecture using the web conferencing system Zoom. You can ask questions to the instructor in real-time using the Q&A feature. A "Zoom invitation email" will be sent to you by the day before the event. Please register for Zoom in advance. - WEB On-Demand Course The lectures are recorded, allowing you to attend (view) them anytime and anywhere on the web. You can watch them repeatedly during the distribution period. Please create a study plan that is manageable for you.
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Our association offers practical courses on labor law, labor management, social insurance, payroll, compliance, harassment, mental health, and more at affordable prices as a non-profit public corporation. Currently, all courses are available online, allowing participants to take them "anytime, anywhere" without restrictions on time or place. Additionally, we have extended the viewing period for on-demand courses to support your learning. Kanagawa Prefectural Labor University Course: 30 lectures (2 hours per lecture, 1,650 yen each) total 49,500 yen. Other courses: 6 hours per lecture, ranging from 12,000 yen to 15,000 yen. The Kanagawa Prefectural Labor University Course, like the Tokyo Labor University Course, is taught by a team of experts, including university professors involved in labor policy, covering three fields: labor law, human resource management, and social security. This allows participants to systematically learn specialized knowledge related to labor in general.