Case studies of introduction in game centers (wireless devices, transceivers, intercoms)

Strengthen collaboration among staff to enable efficient responses.

We propose a solution! It will lead to improved operational efficiency! Case study of implementation at a game center ｜ WED-NO-001 / Wedge Original Specific Low-Power Transceiver 【Benefits of Implementation】 ■ Smooth handover of customer interactions When called by a customer during work, you can contact another staff member and hand over the interaction. ■ Communication without worrying about noise Using an earphone microphone, you can communicate without being concerned about surrounding noise. ■ Easy information sharing between floors You can share information with staff on a different floor without having to move. 【Before Implementation (Challenges)】 - There were times when it was difficult to hand over to other staff when called by another customer during customer service. - It was challenging to manage with a small number of staff during busy times, such as weekends. 【After Implementation (Improvements)】 - Business communications have become smoother, allowing us to assist customers without keeping them waiting. - Even with fewer staff, having intercoms has made operations smoother.

Information and communication equipment and infrastructure